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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
938 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 938 reviews

July 21, 2023

Service was good. Car is defective. Would appreciate an even trade. The electrical issues are far too much in that vehicle. More

by KENNCLEMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Drakulic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Spitzer
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Jul 23, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your experience. If you would like to further discuss your car's issues, feel free to contact us at your convenience.

July 20, 2023

John has delivered high quality service and clear communication with every visit. I recommend him. More

by rdeiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Jul 20, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

July 20, 2023

Spitzer employees are very professional and friendly. Layne is always kind and helpful - he is knowledgeable and provides the advice I need. . More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear Layne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 20, 2023

5 stars for Spitzer’s service Department. Albert and Layne and the rest of the crew have been awesome! 0 Stars for Acura for failing to stand behind a faulty product of their own creation a More

by CHIP5840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars for Albert Malone, John Layman
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Jul 20, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Albert and Layne met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

July 14, 2023

He was so helpful and kind. He listened and get all works done. Thanks to him. More

by CELALILHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Spitzer Acura responded

Thank you for your review. We look forward to serving you for years to come here at Spitzer Acura.

July 14, 2023

Excellent honest service. On time as promised. Layne needs a raise he is very good at his craft. More

by Pross02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

July 14, 2023

The coordination of a service date with loaner vehicle was an easy process. Everything was serviced as discussed.. The number of phone calls and emails to review. My service was a bit ridiculous though. More

by buy1moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Jul 15, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. We truly appreciate your business. Your feedback and rating mean a lot to us. We'll be sure to share your feedback with our crew.

July 13, 2023

A very good automobile dealership located for easy availability. Excellent Service Center and Sales Department that keeps me being a customer for 14 years. More

by TLSMITH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

July 12, 2023

Wa though helped me with answers to a lot of my questions off ilI am a live hope he is there More

by NANDO.CESCHINI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Jul 13, 2023 -

NANDO.CESCHINI responded

everybody work very hard to sell me the car did a great job I could do any better .

Jul 13, 2023 -

NANDO.CESCHINI responded

I WILL BE LOOKING FOR YOUR SERVICE IN YEARS TO COME,

July 12, 2023

John is always a pleasure to deal with. He tries to accommodate your schedule and is each to communicate with. More

by egeorge1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Jul 13, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John always meets your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

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