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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
938 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 939 reviews

July 26, 2023

Very accommodating and kind! Thank you Layne and the service team.. excellent service department! Always a positive experience. More

by DANNIWEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne and the team met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2023

I am new to Spitzer, but my first two service needs were finished on time and were handled professionally and correctly. So far so good! More

by JBSTIGER700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 25, 2023

John Layman consistently provides the best of customer care. Mr Layman is professional and affable. He always answers any and all questions we may have. Always explains things in a way that we understand More

by KBARGIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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Jul 26, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear John is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jul 26, 2023 -

KBARGIEL responded

We have been buying acura’s from you since 2009. If we were not as happy with your dealership and service department as we are with our acuras we would not be so loyal to this brand. Also Laney, in the service dept. is also fantastic. Jodi in the office is a complete joy always! All of these folks represent Spitzer acura as a great dealership. They exceed great customer relationships!

July 25, 2023

Professional, understanding, provided good feedback with expectations and time to complete service. Car was cleaned and ready as communicated. More

by dsprague0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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Jul 26, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 23, 2023

I appreciate their knowledge and straightforward approach. Everything was effectively managed and executed. I will recommend to friends and family. More

by rrf113
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

July 23, 2023

I had a great experience at the dealership. Adam was an extremely nice and professional salesman! Definitely would recommend them to anyone looking for a new car! More

by syd.sutter03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Drakulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Adam was able to help, and we hope to see you again!

July 22, 2023

Thank you to Keith Knowlson and the service department for your great customer service…very satisfied with the work done! More

by BTARANTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Keith and our team delivered such a great experience!

July 22, 2023

John greeted me with a smile and hello welcome. He was very polite and reviewed why I needed service. He explained the situation and showed me to the customer lounge. When the service was comple More

by JOHN.OLEYNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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Jul 23, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business, John, and hope to see you again soon!

July 21, 2023

No pressure, cooperative, friendly, knowledgeable, had a good experience and would buy there again.Thank you. More

by judieb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, Judie, we look forward to having you as one of our valued customers for many more years to come!

July 21, 2023

John was very friendly and explained what was to be done. Asked if I had any questions about the work being done. I felt very satisfied. More

by SMITH2710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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Jul 23, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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