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Spitzer Acura

McMurray, PA

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Employees
Reviews
Vehicles
4.9
1,199 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,199 reviews

March 19, 2024

My wife took our Acura MDX in for an inspection It has 14,000 miles on it. Its 2 years old but the service tech told her that, to be safe she should get a four wheel alignment ($160) & her brake fluid sh More

by David@Ramseyconstructioninc.com
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jeanine Malone & Dylan Blake
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Mar 19, 2024 -

Spitzer Acura responded

In response to your review although the appointment was for an inspection-the maintenance minder was at 20% for an oil change. When you enter the service drive we have an alignment checker which indicated the vehicle was out of alignment. Upon inspection by the technician the vehicle passed state inspection, however it was suggested that the filters (engine and cabin) be replaced due to being dirty (filters were taken and shown to your wife) and it was also suggested that the brake fluid be changed due to age (3 yrs) on the 2020 MDX. Your wife agreed to the suggested maintenance. The Acura is not a poorly made vehicle and based on what was shown/told to your wife we don't feel you got "fleeced". This is standard maintenance for your vehicles health. All services were presented as required by Acura maintenance schedule and accepted. Tires are much more costly than a $160 alignment.

March 19, 2024

Everything went smoothly and was well taken care of! I couldn't have asked for better help. More

by erica.lee.412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Spitzer Acura responded

Erica, Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 19, 2024

Very friendly dealership, Lynn is fantastic at her job. Strongly recommend if you're looking for a well priced reliable vehicle. More

by Jason H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Spitzer Acura responded

Jason, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Lynn can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 17, 2024

Adam and Dalton were great to deal with. Glad to be back with Spitzer Acura. More

by shimmerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Spitzer Acura responded

Thank you so much for your wonderful review! We are thrilled that Adam and Dalton had the opportunity to provide you with great service. We thank you for choosing Spitzer Acura!

March 16, 2024

Great folks on all fronts! This is our 2nd mdx, outstanding automobile. Wish we could have gotten the S. More

by gmplive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2024 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

March 16, 2024

The appointment was easily set, service was punctual, and staff members were personable and knowledgsble. More

by GAIL.MEZYNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2024 -

Spitzer Acura responded

Thank you so much for your kind words, Gail, and for taking the time to leave us this wonderful feedback!

March 15, 2024

Excellent place, very professional and accomodating. I felt that my dealer really listened to me and delivered for me. More

by CDM40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, Andrew Spitzer
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Mar 16, 2024 -

Spitzer Acura responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Spitzer Acura!

March 15, 2024

Keith is professional and very easy to communicate with and keeps me informed on the progress of the service. More

by enneal53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Spitzer Acura responded

We are very happy to hear that Keith provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 13, 2024

Lynn Osborn was very helpful, courteous and kind through the entire process. I would give her an absolute 10! More

by tpofficemgr
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Spitzer Acura responded

We are so glad that Lynn had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 12, 2024

John went above and beyond to help us. Did everything he could do and I appreciate it. Thanks. More

by GARY.ZIPPAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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Mar 12, 2024 -

Spitzer Acura responded

Gary, Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience!

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