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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
941 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 941 reviews

October 04, 2023

Very happy with the service on my TLX. I appreciated the communication from Layne with regard to necessary versus discretionary repairs. More

by JOHNWBRUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Spitzer Acura responded

Thank you, John, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Layne here at Spitzer Acura.

October 04, 2023

It was easy to schedule an appointment when I needed it. The service was performed in a timely manner. Lane communicated with me regarding the work being done. More

by mf012275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

October 04, 2023

My battery died and it was put in a year ago. they replaced it fast. More

by LAURALEEFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Spitzer Acura responded

Thanks, Lauralee, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

October 03, 2023

I like the dealership overall. Good sales and service relationships. The location is accessible and convenient. More

by williamcaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Oct 04, 2023 -

Spitzer Acura responded

Thank you, William, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2023

Very happy with my service as it was efficient, friendly, informative, and non-pressuring to add additional services. I received a written quote for additional services that provided me with a sense of prof More

by benedictdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Oct 04, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

October 03, 2023

unfortunately did not have anyone to pick me up at home to get car. Car will have to sit at dealership until I arrange a ride. More

by imddry1153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Spitzer Acura responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know.

October 01, 2023

John was very informative and was able to answer all my questions. I enjoyed talking to him. More

by jbaumgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again!

October 01, 2023

Was able to complete most of the transaction over the phone, Quick process to finalize the deal and pick the car up in person. More

by hankbob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Spitzer Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Spitzer Acura!

September 30, 2023

Don’t recall dalton bruni as Chris was my salesman. He was most thorough in every aspect of the sale More

by bahkenzie
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Spitzer Acura are glad to have you as a customer.

September 30, 2023

Great service and great price cant be beat with Keith and John! I always go to spitzer for sales and service! More

by MARKYOUNG8313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Mark, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

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