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Spitzer Acura

McMurray, PA

4.9
996 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 996 reviews

November 17, 2023

Willing to work with you to give you good service. Usually easy to deal with. More

by egeorge1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 18, 2023 -

Spitzer Acura responded

Thank you for the feedback for our service department. We'll be sure to share your comments with our crew. Thank you for your business.

November 17, 2023

My husband and I own 2 Acuras. The staff and the service have always been professional and friendly. More

by PASTORANDY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. We appreciate your business and hope to see you again soon!

November 17, 2023

I purchased my second Acura from Spitzer because of the service department, the staff and ease of getting an appointment More

by LJPOTTS727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Spitzer Acura responded

Thank you for taking the time to leave us a five-star rating! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years to come!

November 15, 2023

Good service and friendly people. professional and good on time, make sure everything Good and the car is clean More

by AABRAHAM004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 15, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

November 14, 2023

Great service done on time. Cost explained very well. Have been satisfied for many years. More

by BOBJMEYERJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Nov 14, 2023 -

Spitzer Acura responded

Bob, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 14, 2023

Layne has been our service rep for many years. He is very thorough and respectful. He always honors my request for service. I will continue to do business with this dealership. More

by BETSY.RETTURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Spitzer Acura responded

Betsy, Thank you so much for your excellent review! We are so glad that Layne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

November 13, 2023

My appointment was for 8 and I was taken right in. I waited in the clean customer lounge. I asked for information on my car such as when my warranty was up and he so kindly wrote everything down for More

by FIESTYFRAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Nov 13, 2023 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 12, 2023

Service was good. The wait time was accurate. John Layman always makes it a pleasant experience. More

by LINHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 12, 2023 -

Spitzer Acura responded

Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

November 11, 2023

Keith had everything set up for our services including a courtesy car. Since Keith had another customer when we returned to pick up our vehicle, Albert had our paperwork ready for us to pay for the service More

by W.LADIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Spitzer Acura responded

It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 10, 2023

Chris Griesmer was great! Easy to deal with, responded to e-mails, calls, texts, and any questions quicly. He was very friendly and not at all pushy. Great experience overall More

by JAMESW5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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