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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
1,096 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,096 reviews

July 28, 2024

Chris was a great sales rep, extremely nice, friendly & very informative. The finance guy is a different story, he was very short, extremely pushy and talks way too fast and when asked to repeat himself More

by aaronandcassiefranks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Spitzer Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 23, 2024

This is my 4th Acura from Spitzer. Always easy and a pleasure to deal with. More

by CINDI.BAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Spitzer Acura responded

CINDI, We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were a pleasure to deal with. We appreciate your continued business with us. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Acura- behalf of the entire Spitzer Acura team!

July 21, 2024

Great service. Good people. Always take care of my vehicle. I trust Spitzer for all my Acura service. More

by JTONARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

July 21, 2024

We have purchased/leased multiple vehicles from Spitzer over the last 10 years and they have always treated us well. More

by JOSHUA.T.STOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Spitzer Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Joshua, for choosing Spitzer Acura!

July 19, 2024

Jeremy Benson was very helpful in helping me pick out a car that I needed after my other car blew up. He helped rush everything along after I told him that I am a very busy person. Just an all around gre More

by Kdunkovich1510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremy met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years!

July 18, 2024

Jeanine Malone was "on top of her game" when my vehicle was serviced at Spitzer Acura! Jeanine provided the customer service portion in a caring and professional manner, and the service technicians were ex More

by chulyginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Malone
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Jul 19, 2024 -

Spitzer Acura responded

Thank you so much, Ginny, for your kind words for Jeanine and for taking the time to leave us this wonderful feedback!

July 09, 2024

Very professional and personal experience, I will recommend this business to any one who is interested in buying an Acura. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Spitzer Acura responded

Thanks, Mike, for your feedback on your recent visit to Spitzer Acura. It's great to hear that we were able to assist you and that you had such a positive experience.

July 09, 2024

Easy to deal with. Fair pricing, honored their end of the agreement throughout the process and even after the sale. No bait and switch type tactics that you find at oth More

by Joe C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Spitzer Acura responded

Joe, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

July 06, 2024

completed appointment on time as promised. Good explanation of work performed Liked having the car washed. More

by MCGANKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 05, 2024

Easy to get an appointment Easy to get a loaner Pleasant personnel All over good service More

by fulmer.mary
Recommend Dealer
Yes
Employees Worked With
Do not remember name
Report | Print
Jul 05, 2024 -

Spitzer Acura responded

Mary, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

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