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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
1,096 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,096 reviews

August 28, 2024

No one enjoys the car buying process but Adam was very pleasant and efficient and had requested most of the information they needed before we showed up to sign the papers. It was the best and fastest car More

by moret023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Spitzer Acura responded

Thank you for your review and kind words for Adam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

August 28, 2024

We had a terrific experience of leasing a new Acura RDX. Our salesman, Christopher Greismer, was most helpful and quite informative. We made a good choice for sure, The service department has always provide More

by GW1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Spitzer Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new RDX. We truly appreciate your feedback!

August 28, 2024

As always staff professionals did an excellent job communicating and servicing my car on time and as promised More

by tomashosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 28, 2024

My issue has been resolved thanks to the explanation of the general manager and the service manager More

by BJDUNLAP4935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. Layne and our service team appreciate your business and hope to see you again soon!

Aug 29, 2024 -

BJDUNLAP4935 responded

Was my problem and not the dealership hopefully all problems are resolved.

August 25, 2024

Communication was awful. When car is dropped off why ask for time you need it back when is doesn't matter!! More

by migyanko2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Aug 26, 2024 -

Spitzer Acura responded

After looking into this situation with all involved on our end we were not aware that you needed it back at a certain time. No one recalls you mentioning a time and it was not notated anywhere at time of check in. We make every effort to accommodate a time request when we know about it. In the future, please let us know when you drop it off. If you wish to discuss further, feel free to give me a call at 724-941-9800. Adam Drakulic GM.

Aug 26, 2024 -

migyanko2 responded

My wife did tell Jeanine we needed it back by 3pm at the latest. We usually drop it off and put the time on the drop off form. This time we trusted the information with your staff and it wasn't relayed to anyone Thanks Dave

August 25, 2024

Lynn and Dalton were very professional and great to work with. Car was prepped in timely manner.. More

by mccreadyt75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Lynn and Dalton delivered such a great experience!

August 25, 2024

Thank you Adam this was my best car purchase experience I ever had in the past 23 years .very professional and you went beyond what i expected I even got a better deal then what i thought i would get .im ver More

by suljic_denis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
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Aug 26, 2024 -

Spitzer Acura responded

Hi Denis: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 23, 2024

I can't say enough about the service department! Great people, no pressure, easy to work withprompt and efficient! More

by WLUCAS33911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

August 23, 2024

Spitzer Acura employees have always been respectful and courteous when servicing my vehicle. The work is done in a timely manner. More

by GREENLIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

August 19, 2024

All parties at the dealership were prepared and ready when we got there- everything from the car being ready to the financing paperwork, and everyone was friendly and professional. Lynn was incredible t More

by pmdietrich75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Spitzer Acura responded

It is so amazing to know that our experts especially Lynn prepped everything but the kitchen sink to make your buying process with us so seamless and pleasurable, pmdietrich75! We at Spitzer Acura truly appreciate your kind words and recommendation to others. Congratulations and we wish you safest of travels in your new Acura!

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