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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
1,172 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,172 reviews

November 30, 2024

I wanted to just say how amazing the service staff has been at Spitzer Acura in McMurray PA. It's difficult to trust sometimes, but I always have COMPLETE faith in the service department there. They alway More

by Shelley Duffy Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Malone
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Dec 01, 2024 -

Spitzer Acura responded

Thank you, Shelley, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

Dec 02, 2024 -

Spitzer Acura responded

Thank you Shelley for having faith in our service department, it is our pleasure to assist with any needs that you may have. I'm sure that Layne, Keith and Albert will absolutely cherish your kindly words and it is a honor to be able to help you with anything possible. Until now, see you later and safe travels!

November 28, 2024

The team at Spitzer Acura was amazing. Being out of state, they made the purchasing process incredibly easy & straightforward, they were able to help me through every process. I would ab More

by Nic Derkez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Spitzer Acura responded

Nic at Spitzer Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 28, 2024

Lane is the best! Truly the best service experience I’ve ever had is with Lane at Spitzer, and I have lived in 3 states since having this car. More

by ERENA.LANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Spitzer Acura responded

Erena, It's great to hear that Layne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 27, 2024

Professional and honest. Associate, Lane was courtesy and no-nonsense. My call did not require service and he was honest to let me know what was going on with my vehicle. More

by daveguio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Spitzer Acura responded

Dave, We are very happy to hear that Layne provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 26, 2024

Layne is always professional responsive knowledge and pleasant. He is helpful to all of my needs for my cars. More

by STHOMPSON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

November 25, 2024

Everyone that I’ve had contact with there, especially Lynn Osborn, has been very helpful and professional. More

by jaymar51059
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Spitzer Acura responded

Thank you for taking the time to leave us this positive review! We are happy to hear that Lynn and the team took great care of you. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 25, 2024

Very professional and competent service! Extra care in preparing the vehicle and keeping in communication when I was traveling from out of town to view. More

by moriahpeddicord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Spitzer Acura responded

Thank you for leaving us this wonderful review! We are honored to have had the opportunity to work with you, and we are glad that our team took great care of you and kept you well informed throughout the process. Wishing you the safest of travels- on behalf of the entire team!

November 25, 2024

Process was quick and easy. No pressure by sales team which i greatly appreciate. I recommend this dealership. Thanks More

by mreiman29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Spitzer Acura responded

It is an honor to have earned your kind recommendation and we are pleased that our team provided you with a smooth, pressure-free experience! It is our pleasure to assist you in any way possible. Thank you and safe travels!

November 25, 2024

Thank you. They do a thorough job and nice facility for waiting. Service notified me of time it would take ahead of time. More

by dixie1096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Spitzer Acura responded

We appreciate your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 24, 2024

Great 👍 thanks 🙏 have fun 🤩 have you had the pleasure in this interview too or did More

by kathrynw60
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Spitzer Acura responded

Thank you for your positive review! We are glad that our team provided you with a 5-star experience and we hope for an opportunity to work with you again. Safe travels!

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