Spitzer Acura

As always, Layne was very helpful professional when I had my car serviced recently. He's great at communicating with me when any issues arise and tries hard to have the service work finished up in a reasona my car serviced recently. He's great at communicating with me when any issues arise and tries hard to have the service work finished up in a reasonable amount of time. More

All did a great job especially the person who followed up on checkpoints that I chose not to have done. One I did myself and the second will have done in near future. up on checkpoints that I chose not to have done. One I did myself and the second will have done in near future. More

Great experience! Knowledgeable, hardworking kind fast. Eager to help Good at counting cash Fun time Knowledgeable, hardworking kind fast. Eager to help Good at counting cash Fun time More

Layne Ciminel is very professional and courteous. I trust his judgement and he always accommodates my needs. I have always been happy with the service I have received. I trust his judgement and he always accommodates my needs. I have always been happy with the service I have received. More

We just bought our second Acura from Spitzer and it was a great transaction. We have been so happy dealing with them with our first one and look forward to years of them servicing our second car. David Kalp great transaction. We have been so happy dealing with them with our first one and look forward to years of them servicing our second car. David Kalp was super helpful as we went through the process of test driving and answered all our questions. Highly recommend going to Spitzer for your next car! More

Great, timely, online appointment made and the car was taken immediately with no hassle. Given back promptly on time as promised. taken immediately with no hassle. Given back promptly on time as promised. More

I was more than pleased with the customer service provided by Layne Ciminel. Layne professionally handled my questions on a service visit. In particular he told me what was needed such as needing provided by Layne Ciminel. Layne professionally handled my questions on a service visit. In particular he told me what was needed such as needing tires. Finally, he escorted me to my car and was friendly. I would ask his assistance in the future. Gerard Beer More

Everyone I have dealt with at Spitzer Acura has been very courteous and professional to me. I just purchased a new RDX and Jeremy Benson was the salesman. I have dealt with Jeremy in the past and feel very courteous and professional to me. I just purchased a new RDX and Jeremy Benson was the salesman. I have dealt with Jeremy in the past and feel very comfortable with him. He is very knowledgeable and trustworthy. I have always been happy with the service I have received at the dealership and it keeps me coming back. Layne Ciminel is always very accommodating and I trust his judgement for what needs to be done to my RDX. More

Very professional and Courteous. Explained what was being preformed and was well within the time frame given for the job. Explained what was being preformed and was well within the time frame given for the job. More

The 3% up charge for use of credit card was not clearly stated on check-in or when called for pickup. And, when I decided to use cash, there was no cashier on duty. I was still able to use cash after the s stated on check-in or when called for pickup. And, when I decided to use cash, there was no cashier on duty. I was still able to use cash after the service representative got someone to access the cash box. This process isn’t customer friendly. We only had an inspection; what if we had a lot of work done, and didn’t know to bring cash/check to avoid the upcharge. Take a look at this policy, reconsider the up charge, or clean up the process and communication. More