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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
1,062 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,062 reviews

August 25, 2024

Lynn and Dalton were very professional and great to work with. Car was prepped in timely manner.. More

by mccreadyt75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Lynn and Dalton delivered such a great experience!

August 25, 2024

Thank you Adam this was my best car purchase experience I ever had in the past 23 years .very professional and you went beyond what i expected I even got a better deal then what i thought i would get .im ver More

by suljic_denis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
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Aug 26, 2024 -

Spitzer Acura responded

Hi Denis: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 25, 2024

Communication was awful. When car is dropped off why ask for time you need it back when is doesn't matter!! More

by migyanko2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Aug 26, 2024 -

Spitzer Acura responded

After looking into this situation with all involved on our end we were not aware that you needed it back at a certain time. No one recalls you mentioning a time and it was not notated anywhere at time of check in. We make every effort to accommodate a time request when we know about it. In the future, please let us know when you drop it off. If you wish to discuss further, feel free to give me a call at 724-941-9800. Adam Drakulic GM.

Aug 26, 2024 -

migyanko2 responded

My wife did tell Jeanine we needed it back by 3pm at the latest. We usually drop it off and put the time on the drop off form. This time we trusted the information with your staff and it wasn't relayed to anyone Thanks Dave

August 23, 2024

I can't say enough about the service department! Great people, no pressure, easy to work withprompt and efficient! More

by WLUCAS33911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

August 23, 2024

Spitzer Acura employees have always been respectful and courteous when servicing my vehicle. The work is done in a timely manner. More

by GREENLIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

August 19, 2024

All parties at the dealership were prepared and ready when we got there- everything from the car being ready to the financing paperwork, and everyone was friendly and professional. Lynn was incredible t More

by pmdietrich75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Spitzer Acura responded

It is so amazing to know that our experts especially Lynn prepped everything but the kitchen sink to make your buying process with us so seamless and pleasurable, pmdietrich75! We at Spitzer Acura truly appreciate your kind words and recommendation to others. Congratulations and we wish you safest of travels in your new Acura!

August 19, 2024

Wait time for repair was longer than expected. I had to push the gal in the service dept. to stay in touch with the technician to provide me updates, because I had other appointments planned in t More

by doddsx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janene
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Aug 19, 2024 -

Spitzer Acura responded

doddsx4, thank you for your feedback on your recent visit to service at Spitzer Acura and your recommendation! Your experience is very important to us and we would like to offer for you to speak directly with our Service Manager Albert Malone at 724.941.9800 to allow him to improve on it for you. In the meantime, please enjoy your travels with safety in your Acura!

August 17, 2024

Layne is a terrific person. He is extremely helpful and very kind. Always pleasant and professional. Awesome human being More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Spitzer Acura responded

Thanks for sharing about your experience with Layne here at Spitzer Acura. We appreciate your business and hope to see you again soon!

August 17, 2024

brand new windshield leaks and the brakes are now messed up... something rubs on the brakes when I brake More

by tmcmanamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Layne Ciminel
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Spitzer Acura responded

tmcmanamon, thanks for bringing it to our attention. We are looking into it and will be in touch. - Spitzer Acura.

August 17, 2024

The process of turning in my old car and buying a new one was so easy and seamless! Great experience More

by Courtney.cafaro89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Spitzer Acura responded

It's fantastic to hear that Courtney provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Spitzer Acura!

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