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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
876 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 876 reviews

March 22, 2024

Thanks for the honest deal. Appreciate the salesperson. I enjoyed doing business with you. Also the loaner to so my new car can have the luggage rack installed was amazing. More

by J_JACASZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

Helpful
March 22, 2024

Friendly environment. Comfortable waiting room with good snacks and coffee. Offered a loaner but we were done in an hour or so. Washed car before returning. More

by ROBODDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanine who greeted me was nice
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Mar 24, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

Helpful
March 21, 2024

John was very helpful with my issues before I even arrived at the dealership. Once there he gave me periodic updates, and answered all of my questions. More

by scotchel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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Mar 22, 2024 -

Spitzer Acura responded

Thanks for sharing about your experience with John here at Spitzer Acura. We appreciate your business and hope to see you again soon!

Helpful
March 20, 2024

Really impressed with Spitzer Acura. Always professional, especially the service department, managed by Lane. Thanks for many years of good service. More

by BOBHOPKINSPSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Spitzer Acura responded

Bob, Thanks for sharing your thoughts about your experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!

Helpful
March 20, 2024

Layne is great to work with. Very knowledgeable, and always willing to answer any questions or provide additional information. More

by ROBANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Layne here at Spitzer Acura. We appreciate your business and hope to see you again soon!

Helpful
March 19, 2024

Very helpful, friendly and accommodating. I didn’t feel any pressure to get any extra services. More

by tara.l.law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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Mar 19, 2024 -

Spitzer Acura responded

Tara, Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

Helpful
March 19, 2024

Very friendly dealership, Lynn is fantastic at her job. Strongly recommend if you're looking for a well priced reliable vehicle. More

by Jason H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Spitzer Acura responded

Jason, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Lynn can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
March 19, 2024

Everything went smoothly and was well taken care of! I couldn't have asked for better help. More

by erica.lee.412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Spitzer Acura responded

Erica, Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
March 19, 2024

My wife took our Acura MDX in for an inspection It has 14,000 miles on it. Its 2 years old but the service tech told her that, to be safe she should get a four wheel alignment ($160) & her brake fluid sh More

by David@Ramseyconstructionin
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jeanine Malone & Dylan Blake
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Mar 19, 2024 -

Spitzer Acura responded

In response to your review although the appointment was for an inspection-the maintenance minder was at 20% for an oil change. When you enter the service drive we have an alignment checker which indicated the vehicle was out of alignment. Upon inspection by the technician the vehicle passed state inspection, however it was suggested that the filters (engine and cabin) be replaced due to being dirty (filters were taken and shown to your wife) and it was also suggested that the brake fluid be changed due to age (3 yrs) on the 2020 MDX. Your wife agreed to the suggested maintenance. The Acura is not a poorly made vehicle and based on what was shown/told to your wife we don't feel you got "fleeced". This is standard maintenance for your vehicles health. All services were presented as required by Acura maintenance schedule and accepted. Tires are much more costly than a $160 alignment.

Helpful
March 17, 2024

Adam and Dalton were great to deal with. Glad to be back with Spitzer Acura. More

by shimmerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Spitzer Acura responded

Thank you so much for your wonderful review! We are thrilled that Adam and Dalton had the opportunity to provide you with great service. We thank you for choosing Spitzer Acura!

Helpful
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