Speck Hyundai of Tri-Cities
Kennewick, WA
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Jessi going to bat for me I had an issue with a company called "National Automotive Service Corp." The company told me "My protection plan for my suv would soon expire and then I had an issue with a company called "National Automotive Service Corp." The company told me "My protection plan for my suv would soon expire and then wanted me to renew with their company" I had put some money down to renew this policy. When I talked to Jessi on Feb 18, she told me "this is NOT the company we deal with. Feb 19, when I went to Speck to have my Santa Fe Sport serviced for an Oil Change , Jessi had told me" she had called this company and did some checking with them. I took in my policy that I have with National Auto Care, and the policy that National Automotive Service wanted be to buy. Jessi had looked over both policies and told me "the policy I had with National Auto Care was a better Policy and I was still covered until 2017, I will get my deposit back for this other company. I certainly appreciate what Jessi had done for me. I would Recommend Speck Hyundia very highly and the people they have working for them. Thank You so much. Pat Cahow - Kennewick, Wash More
Amazing service by Anastasia Speck is amazing we got screwed over by West Coast Auto Dealers and Speck is going to help us get the issue fixed and Teddy is the one helping us at t Speck is amazing we got screwed over by West Coast Auto Dealers and Speck is going to help us get the issue fixed and Teddy is the one helping us at the Pasco location. Thank you guys for trying to help us in this messed up situation they put us into. More
Our first Hyundai We arrived at Speck Hyundai to review a used Santa Fe. Our salesperson was very well informed about Hyundai's SUV's, so we also reviewed some new mod We arrived at Speck Hyundai to review a used Santa Fe. Our salesperson was very well informed about Hyundai's SUV's, so we also reviewed some new models. The Santa Fe Sport that we finally bought really impressed us and the dealer provided an outstanding incentive program. The closing took very little time and we drove away with a new vehicle. Dealer follow up has been very good, and we would be happy to recommend Speck Hyundai to others. More
Not just an oil change I brought in a used vehicle I just purchased knowing it had some issues with it. Brian understood right off the bad that I wasn’t trying to drop a bun I brought in a used vehicle I just purchased knowing it had some issues with it. Brian understood right off the bad that I wasn’t trying to drop a bunch of money into it. He did however tell me everything that was wrong with it and cleared up some issues about what I “thought” was wrong with it. Anyways, I got all the work I needed done and didn’t break the bank and I felt super comfortable and happy as my car just feels a lot better than when I picked it up. Also I haven’t really met someone his age who is as professional! 5 stars I’ll be back. More
Incredible Service I am from Canada and while my wife and I were traveling to Arizona for the winter we had a small engine fire in Oregon. My car was transported to Spec I am from Canada and while my wife and I were traveling to Arizona for the winter we had a small engine fire in Oregon. My car was transported to Speck Hyundai, which was the luckiest thing for me. From the minute it arrived Mike Marchese went to bat for me and eventually was able to get my engine replaced at no cost to me with Hyundai Canada. On top of this he was able to arrange a rental car for me to continue on to my destination in Arizona. Even when we reached Arizona he continued to fight for us with Hyundai Canada to try and reach a equitable solution. I have been in business my whole life and have seen a variety of service levels. However, I can without a doubt state that Mike Marchese provided me the best service I have ever had. He was in constant communication, was very compassionate to our plight, professional , and did everything and more than I would have ever imagined,to rectify our problem. If Mike is a representation of the quality of service and care Speck Hyundai provides I would whole heartily recommend dealing with them. Thank you Mike . More
Great They do top quality work. I appreciate that they take the time to wash our vehicles . I’ve gone to other service centers and there done in 15 minutes They do top quality work. I appreciate that they take the time to wash our vehicles . I’ve gone to other service centers and there done in 15 minutes . This is a little concerning to me that they are not bring very thoural I am very happy with the rest I’ve iteceive from you guys . More
Love my new car The sales man was honest and helped us achieve our goal. I’m glad we came to this dealership! It was a smooth and easy process The sales man was honest and helped us achieve our goal. I’m glad we came to this dealership! It was a smooth and easy process More
Brian Pearsall is fantastic . We were in town from Montana and needed emergency service to get our Santa Fe back up and running. Even though it was Saturday and service departm . We were in town from Montana and needed emergency service to get our Santa Fe back up and running. Even though it was Saturday and service department was really busy, Brian figured out how to work us in and get the job done, I really appreciate Speck Hyundai and especially Brian. I can't thank him enough! Warren Clements Missoula More
Painless Process - Customer First They put the customer needs first and we’re willing to make the deal work for us. Trusted Sales team was great to work with They put the customer needs first and we’re willing to make the deal work for us. Trusted Sales team was great to work with More
Great family day My experience was fantastic, Al Gutierrez went above and beyond to treat me and my family so great. I would definitely buy another car from him and r My experience was fantastic, Al Gutierrez went above and beyond to treat me and my family so great. I would definitely buy another car from him and recommend him to anyone looking for a car. Made my experience excellent. More