Speck Hyundai of Tri-Cities
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I've bought two cars from Dan Couch, and both have lasted me over 10 years. That says a lot about the vehicles he sells and the care behind them. He’s always been honest, knowledgeable, and focused on gettin me over 10 years. That says a lot about the vehicles he sells and the care behind them. He’s always been honest, knowledgeable, and focused on getting me into something reliable. What really sets Dan apart is the follow-through. He has always made sure my cars kept running great, and his service department and staff have taken excellent care of me every time. If you want someone who will look out for you long after you drive off the lot, I highly recommend Dan Couch. More
Dan Couch ALWAYS makes buying a vehicle easy and fun! He truly cares what vehicle would be best for you and your needs. As a repeat customer, I can promise you that! Shout out to Armando and Edgar who al He truly cares what vehicle would be best for you and your needs. As a repeat customer, I can promise you that! Shout out to Armando and Edgar who also helped making the buying process easy and comfortable. The Speck Hyundai team is awesome!! More
My experience working with Dan to find the perfect car for me was unparalleled. He was there every step of the way, answering all my questions with great care and integrity. He walked me through the entir for me was unparalleled. He was there every step of the way, answering all my questions with great care and integrity. He walked me through the entire process and made it easy. I recommend him every time someone asks me about buying a car and I’ll never stop! Dan’s the man!! More
I have been working with Dan for years. He is trustworthy, he listens and he will work his tail off to find exactly what you need, once he gets you the right vehicle he will continue to mak He is trustworthy, he listens and he will work his tail off to find exactly what you need, once he gets you the right vehicle he will continue to make sure your experience is one of being part of the family. I will not go anywhere else. He will go above and beyond your expectations to assure everytim you step foot in the door you are happy. 10/10 great guy. More
The best sales person around. Understands the buying process. Makes sure you find what you’re looking for structuring the deal and just making things work. A genuine person lookin Understands the buying process. Makes sure you find what you’re looking for structuring the deal and just making things work. A genuine person looking to help others. More
Have repeatedly tried to contact Jason. The bot tells me they will address it with the team and get right on it. The fact is, they operate like a dealership. They fixed the recalls that The bot tells me they will address it with the team and get right on it. The fact is, they operate like a dealership. They fixed the recalls that they were required to by law, then tried to get me to buy into an un-necessary brake fluid change (at 17,000 miles) and a wiper blade replacement at more than $100. My charging port has failed, an issue that apparently happens OFTEN with this car. Instead of honoring the warranty they tried to convince me that I should see a body shop instead. There has been NO accident. They know what the fix is, and don't want to honor their warranty. At the very least, the servie manager should have contacted me to explain their position; but they don't have a leg to stand on. More
I was visiting from out of town when the engine light on my 2013 Hyundai Accent came on. I checked the vitals — all good — and the car was running/driving fine. But didn't want to drive home to Pullman with my 2013 Hyundai Accent came on. I checked the vitals — all good — and the car was running/driving fine. But didn't want to drive home to Pullman with the light still on. I took the vehicle to O'Reily for a free scan — no results. Decided to visit Speck Hyundai down the street. The service I received there was EXCEPTIONAL. The service lady greeted me warmly, talked to me while I waited for the technician, and when the technician did arrive, he diagnosed the car quickly, solved the light issue, and ensured me the car was safe to drive — and no charge. I could not be more pleased with my visit, the service and attention I received, and I will always HIGHLY recommend Speck Hyundai in Tri-Cities. Thank you! More
Communication was very poor we came in early. They said we had one last free oil change. We were early so we left and came back at our time because they couldn’t take us early. When we came back They said we had one last free oil change. We were early so we left and came back at our time because they couldn’t take us early. When we came back we were informed the oil change was not free and it would be 120.00 plus tax. If we had know that we would have done in in Oregon where it’s more then half as expensive with no tax and not an hour drive there. We will not go back to Speck for anything ever More
Last month I brought my car in for headlight adjustment. Serviceman worked on it for over an hour. I was charged over $100 for his time, but he wasnt able to adjust them. I'm a 73 year old woman and my son Serviceman worked on it for over an hour. I was charged over $100 for his time, but he wasnt able to adjust them. I'm a 73 year old woman and my son and I had them adjusted in less than 30 minutes. I won't be back even though they've worked on my Sonata since 2006. I won't waste my money another time!! More


