Speck Hyundai of Tri-Cities
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 224 reviews
Have repeatedly tried to contact Jason. The bot tells me they will address it with the team and get right on it. The fact is, they operate like a dealership. They fixed the recalls that The bot tells me they will address it with the team and get right on it. The fact is, they operate like a dealership. They fixed the recalls that they were required to by law, then tried to get me to buy into an un-necessary brake fluid change (at 17,000 miles) and a wiper blade replacement at more than $100. My charging port has failed, an issue that apparently happens OFTEN with this car. Instead of honoring the warranty they tried to convince me that I should see a body shop instead. There has been NO accident. They know what the fix is, and don't want to honor their warranty. At the very least, the servie manager should have contacted me to explain their position; but they don't have a leg to stand on. More
I was visiting from out of town when the engine light on my 2013 Hyundai Accent came on. I checked the vitals — all good — and the car was running/driving fine. But didn't want to drive home to Pullman with my 2013 Hyundai Accent came on. I checked the vitals — all good — and the car was running/driving fine. But didn't want to drive home to Pullman with the light still on. I took the vehicle to O'Reily for a free scan — no results. Decided to visit Speck Hyundai down the street. The service I received there was EXCEPTIONAL. The service lady greeted me warmly, talked to me while I waited for the technician, and when the technician did arrive, he diagnosed the car quickly, solved the light issue, and ensured me the car was safe to drive — and no charge. I could not be more pleased with my visit, the service and attention I received, and I will always HIGHLY recommend Speck Hyundai in Tri-Cities. Thank you! More
Communication was very poor we came in early. They said we had one last free oil change. We were early so we left and came back at our time because they couldn’t take us early. When we came back They said we had one last free oil change. We were early so we left and came back at our time because they couldn’t take us early. When we came back we were informed the oil change was not free and it would be 120.00 plus tax. If we had know that we would have done in in Oregon where it’s more then half as expensive with no tax and not an hour drive there. We will not go back to Speck for anything ever More
Last month I brought my car in for headlight adjustment. Serviceman worked on it for over an hour. I was charged over $100 for his time, but he wasnt able to adjust them. I'm a 73 year old woman and my son Serviceman worked on it for over an hour. I was charged over $100 for his time, but he wasnt able to adjust them. I'm a 73 year old woman and my son and I had them adjusted in less than 30 minutes. I won't be back even though they've worked on my Sonata since 2006. I won't waste my money another time!! More
Was looking to purchase a used Sonata. Reached out to the dealerships to see if we could workout a deal. Michael Landon is very unprofessional and does not know how to work with a customer Reached out to the dealerships to see if we could workout a deal. Michael Landon is very unprofessional and does not know how to work with a customer on a car deal. When he didn't get his way, he hung up on me like a child. If you don't mind working with unprofessional sales person, he is your go to guy! Will not take my business to this dealership. More
If your not a premiere candidate; they won't even talk to you after wasting your time and dropping your credit score. Common courtesy should be enough not leave a customer hanging in the wind, but, obviousl you after wasting your time and dropping your credit score. Common courtesy should be enough not leave a customer hanging in the wind, but, obviously they have enough business. More
Brian in service is great to work with. Very easy to work with, friendly and personable. He always gets me in even when it is something small that I need done on my car. Service Dept is great. work with, friendly and personable. He always gets me in even when it is something small that I need done on my car. Service Dept is great. More


