Southwest INFINITI

I am always pleased with the service that Hector Diaz and his team provide. Hector is very attentive to the needs of my G35 and I feel comfortable leaving my car in his hands every time. I know that when I his team provide. Hector is very attentive to the needs of my G35 and I feel comfortable leaving my car in his hands every time. I know that when I get it back it's been given the utmost service available. I would definately recommend Hector Diaz if you are looking for excellent customer/car service. More

I purchased my 2007 M35 in 2009. It never fails, the car salesmen STILL remember my name to this date and go out of their way to speak when I bring my vehicle in for service! Hector Diaz professionalism salesmen STILL remember my name to this date and go out of their way to speak when I bring my vehicle in for service! Hector Diaz professionalism and expertise is TOP NOTCH! Hector has been my advisor for the past three years and he treats me as if our interaction is the first time we met. If you are tired of feeling like you are 'just a number' kick your advisor to the curb and ask for Hector! More

Hector Diaz is very professional and attend to customers' needs with attention. I like his approach, he clearly establishes the facts and is not forceful. Great person to work with. Thank you Norbert Kha needs with attention. I like his approach, he clearly establishes the facts and is not forceful. Great person to work with. Thank you Norbert Khalifa More

Second vehicle that I have bought her. Service is tremendous. My salesman was Derwin Smith. Exceptional salesman, helpful, friendly, not pushy. Would recommend him highly. Service coordinator, Hec tremendous. My salesman was Derwin Smith. Exceptional salesman, helpful, friendly, not pushy. Would recommend him highly. Service coordinator, Hector Diaz, exceptional. Overall, very satisfied. More

Our family greatly appreciates each encounter with Mr. Diaz. He is both knowledgable and efficient in customer care. For the past 2 years, we have been so grateful for his continued efforts to make each Diaz. He is both knowledgable and efficient in customer care. For the past 2 years, we have been so grateful for his continued efforts to make each experience pleasant. Thank you Southwest Infiniti employing such a dedicated and respectful employee! We hope to continue to receive such excellent care from Southwest Infiniti and Mr. Hector Diaz for many years to come! More

I have been a customer of Southwest Infiniti for the past 3 and a half years. Originally, I had a G35 on a three year lease and then I traded it in for the G25. Love the service department, I have worked wit 3 and a half years. Originally, I had a G35 on a three year lease and then I traded it in for the G25. Love the service department, I have worked with Hector Diaz every 3750 miles and like the fact that he is very personal and respectful in his interactions with the customer. He also goes out of his way to make sure that all of your questions are answered. Vehicle is delivered on time. Great guy to work with and overall I have had excellent experiences with Southwest Infiniti. One of the reasons I have committed to leasing a car from them for another 3 years! More

Hector is extremely friendly and a pleasure to work with. I come in for a service and they are always quick to have my car serviced so I can get on with my day. I have been working with Hector For over 2 y I come in for a service and they are always quick to have my car serviced so I can get on with my day. I have been working with Hector For over 2 years and I would recommend him to my friends and family for sure. More

My service experiences with Hector Diaz have been very professional and courteous. He has been very prompt and through in my dealings. I have never had to wait for long periods of time. It's nice to be professional and courteous. He has been very prompt and through in my dealings. I have never had to wait for long periods of time. It's nice to be able to ask questions without feeling inadequate. I would definitely recommend my friends buying a car from Southwest Infiniti and very assured that they would receive excellent service. Oh, nice to be greeted by a smiling face. Thank you Hector. Melody Lee More

I've been getting my car serviced here for many years and have noticed that the quality of work has gotten a bit shabby since I first started there. There have been a couple of times that I noticed that som have noticed that the quality of work has gotten a bit shabby since I first started there. There have been a couple of times that I noticed that some of my fluids weren't up to par and this is a service that is included with the oil change. Being a women, I depend on having the dealership perform a thorough inspection of my vehicle so that my safety is insured. The customer service is always excellent and Hector has always been friendly and very helpful. Overall, I would recommend this dealership. More

I always comeback to Sourhwest Infiniti for service because the excellent service that Hector Diaz has always given me. He makes an extra effort to explain everything. He is very professional and at th because the excellent service that Hector Diaz has always given me. He makes an extra effort to explain everything. He is very professional and at the same time he makes you feel very confortable to deal with him. You feel a sense of honesty that you don't find very often in the auto service departments. Spanish is my first language and Hector makes the extra effort to communicate with me in Spanish. He is doing an excellent job. It is a great experience to have my car serviced at Southwest Infiniti and I will be coming back for as long as they have Hector there. More