Southwest INFINITI

Great place for sales & service This is our 2nd vehicle to buy from this dealership. We actually visited others and they did not compare. The knowledge and friendliness of the sales This is our 2nd vehicle to buy from this dealership. We actually visited others and they did not compare. The knowledge and friendliness of the sales staff goes far beyond other dealerships we visited. When we went for our first service visit everything went extremely smooth. Our service advisor took care of all our needs in a fast and friendly manner. This dealership is #1 in all aspects. More

Great Service by Bobby Messer I had my car at the dealership a few times and Bobby was always a great help, getting me and my car "in and out" quickly and efficiently. I had my car at the dealership a few times and Bobby was always a great help, getting me and my car "in and out" quickly and efficiently. More

Friendly Service! I drive from Tomball for Bobby's exceptional service experience. I'll always make my appoitments by email and Bobby is quick to respond. Whether it's I drive from Tomball for Bobby's exceptional service experience. I'll always make my appoitments by email and Bobby is quick to respond. Whether it's a simple maintenance, new tires, or my bluetooth acting up Bobby is there to make sure the issue is identified and solved, in a timely manner. More

Always great service! Brought my JX35 in because it was making a strange noise. Bobby took the time to listen to my crazy description of the problem (and my layman's diagn Brought my JX35 in because it was making a strange noise. Bobby took the time to listen to my crazy description of the problem (and my layman's diagnosis :-)). He secured a loaner car for me and let me know as soon as my car was ready. He is always great to work with! Johnna Haines More

Excellent Service Staff! I brought my M56 in for routine service and was promptly greeted by a very courteous valet, Johnathan and escorted into the service office to speak wi I brought my M56 in for routine service and was promptly greeted by a very courteous valet, Johnathan and escorted into the service office to speak with Bobby Messer. He was well informed and helpful in bringing me up to par with my maintenance schedule which makes it easy for me to trust Southwest Infiniti. I usually visit the Infiniti dealer on the west side of Houston but I feel more comfortable dealing with Bobby Messer. I am usually apprehensive to bring my vehicle to a dealer for light service due to the typical two hour wait just to get an oil change, but the guys at Southwest Infiniti had my service completed, including a nice car wash, in about 50 mins. Thank you Southwest Infiniti! More

Truly Exceptional Service I've worked with bobby for the past 3yrs and I have never had a complaint. He is extremely prompt at following up and following through. His attention I've worked with bobby for the past 3yrs and I have never had a complaint. He is extremely prompt at following up and following through. His attention to detail and client concerns are remarkable. He's an absolute asset to Southwest Infiniti. Thank you bobby for your hard work. More

A wonderful experience purchasing a QX56 from Heidi Montiel My wife and I were looking for a low miles, 2012 pre-owned Infiniti QX56 in Houston. I called and spoke with Heidi who was very knowledgable about th My wife and I were looking for a low miles, 2012 pre-owned Infiniti QX56 in Houston. I called and spoke with Heidi who was very knowledgable about the vehicle and she had a few on the lot. We drove from The Woodlands to meet with her and she showed us a few of them. She was very professional and friendly. We enjoyed the vehicle very much and wanted to purchase it. There was a paint blemish on the rear bumper and she stated that it would be repaired and perfect. We brought the vehicle in to be repaired and after we came in to pick it up, it was perfect! I believe Heidi went above and beyond to make us very happy with our purchase. My wife and I were ecstatic and we were very grateful for Heidi and the attention she gave us. One of the best car buying experiences ever! Thank you Heidi! More

Best Service Expereince Ever!! I've had nothing but great experiences with Southwest Infiniti! I have 3 small children and this can sometimes be difficult to bring my car in when th I've had nothing but great experiences with Southwest Infiniti! I have 3 small children and this can sometimes be difficult to bring my car in when their with me. Bobby and Jonathan always puts a smile on my children's faces. They help keep the kids busy and I do not feel rushed or pressured when I'm there. Thank you for making "brining in my care for service" experience hassle free. More

Great car buying experience.... One of my best car buying experience ever. I’ve bought many vehicles over the years and I’ve never been this satisfied with the service. Thanks to Cha One of my best car buying experience ever. I’ve bought many vehicles over the years and I’ve never been this satisfied with the service. Thanks to Charles Oakes at South West Infiniti, I could not have asked for a better salesperson. Charles was so knowledgeable and helpful with the purchase of my Infiniti G37S, the transaction could not have gone any smoother…. I have and will continue to recommend you and Southwest Infiniti to all my friends and colleagues. Thanks for all your help, especially with the purchase of the first G37. I’ll see you guys again soon…. More

Great customer service! Bought our car from Southwest Infiniti. Had the privilege of working with Heidi and Lamar. They were easy to work with and Lamar gave us a great deal Bought our car from Southwest Infiniti. Had the privilege of working with Heidi and Lamar. They were easy to work with and Lamar gave us a great deal on our trade in. Would recommend this dealership to anyone else! More