Southwest INFINITI
Houston, TX
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236 Reviews of Southwest INFINITI
Found dealership to be very clean and associates very nice , was surprised to see just how fast people were in and out of dealership. Even nicer not being there long enough to see but a few nice , was surprised to see just how fast people were in and out of dealership. Even nicer not being there long enough to see but a few More
I like Southwest Infiniti Very nice stuff very nice people I will highly recommend anyone wants to buy Infiniti to go to Southwest Infiniti and talk to Robin or Catherine very nice sales woman very hel people I will highly recommend anyone wants to buy Infiniti to go to Southwest Infiniti and talk to Robin or Catherine very nice sales woman very helpful very nice very good More
First Class Experience! Very good overall experience! Like the videos from tech showing areas of concern and love the fact that the service advisor, Daniel Clark is very expe Very good overall experience! Like the videos from tech showing areas of concern and love the fact that the service advisor, Daniel Clark is very experienced and makes good recommendations. More
Read this before walking In there! READ THIS BEFORE WALKING IN THERE! BE CAREFUL WITH THIS PLACE! Everybody is dishonest & total scam!!! Decline all their offers such as service plans, READ THIS BEFORE WALKING IN THERE! BE CAREFUL WITH THIS PLACE! Everybody is dishonest & total scam!!! Decline all their offers such as service plans, maintenance, kahu and such DO NOT ADD thinking you can cancel later. It will take you couple of months to do so, such a headache! kahu is not MANDATORY, despite they say cannot be removed. DO NOT BELIEVE THESE PEOPLE!!! Don’t deal with Nico Noor, he is such a scam as well as finance department guy Felipe Rodregoes will give you crazy interest rate to get you sign in for their extra stuff $$$$. Even their general manager didn’t understand and agreed with cheating and scamming to increase the sales. From the salesman to all they way to the top all are SCAMS!!! DO NOT WALK TO THIS DEALERSHIP... More
Terrible services from services and sales after car buying 1. Promised remote start to be installed after buying the car, came back at appointment time. Services said Sales did not make an appointment. Waited 1. Promised remote start to be installed after buying the car, came back at appointment time. Services said Sales did not make an appointment. Waited 1 and half hour, we were told they only received 1 remote key and come back later. 2. Complaint emailed sent to Chad and James, no response. 3. No calls, emails, from services or sales 4. Called to check the parts, we were told the keys are ready. 5. Sent my wife for installation, they said technician did not come, the keys were inside his tool box. 6. scheduled an appointment again, see how it goes. 7. Called service director cause it's getting ridicules. Really nice guy and offered to have someone pick up my wife's car and get us a loaner car. 8. Declined the offer, just want them to stick to appointment this time and provide a reason for ignoring a customer. This is very tiring. They sold you a car and that's it, it's worst than a resale dealership. Infiniti... Will update google and yelp on progress... More
Purchased a new lease car through Derrck Moss great service I had an appointment to discuss the possibility of purchasing a car and Derrick Moss gave me several options where I was able to leave in a brand new I had an appointment to discuss the possibility of purchasing a car and Derrick Moss gave me several options where I was able to leave in a brand new car! Excellent service! More
My experience was good It’s was a good experience, all workers are professionals and they provide an excelent services since the beginning to the ending, I would like to say It’s was a good experience, all workers are professionals and they provide an excelent services since the beginning to the ending, I would like to say thank to Christian for being to me an exelent service. More
Service The service is always great when I bring my vehicle in. They are very kind and always finish any work they do in a short amount of time. I feel like t The service is always great when I bring my vehicle in. They are very kind and always finish any work they do in a short amount of time. I feel like they go beyond what is needed to make sure the customers are taken care of. Keep up the good work. More
Outstanding Eric Walsh was outstanding. I was at the dealership for less than 2 hours and left with my new infijiti q50. Best car dealership I’ve ever done busine Eric Walsh was outstanding. I was at the dealership for less than 2 hours and left with my new infijiti q50. Best car dealership I’ve ever done business with More
Professional, thoughtful Your employees are very friendly, courteous, and easy to communicate with. Lovely waiting area and restroom facility. Very happy that my first oil cha Your employees are very friendly, courteous, and easy to communicate with. Lovely waiting area and restroom facility. Very happy that my first oil change and tire rotation was free. More

