Southwest INFINITI

Service The service is always great when I bring my vehicle in. They are very kind and always finish any work they do in a short amount of time. I feel like t The service is always great when I bring my vehicle in. They are very kind and always finish any work they do in a short amount of time. I feel like they go beyond what is needed to make sure the customers are taken care of. Keep up the good work. More

Purchased a new lease car through Derrck Moss great service I had an appointment to discuss the possibility of purchasing a car and Derrick Moss gave me several options where I was able to leave in a brand new I had an appointment to discuss the possibility of purchasing a car and Derrick Moss gave me several options where I was able to leave in a brand new car! Excellent service! More

My experience was good It’s was a good experience, all workers are professionals and they provide an excelent services since the beginning to the ending, I would like to say It’s was a good experience, all workers are professionals and they provide an excelent services since the beginning to the ending, I would like to say thank to Christian for being to me an exelent service. More

Distasteful experience Very poor communication. Issue still not resolved. I believe they took advantage because I’m a woman. My service light which had not been on during my Very poor communication. Issue still not resolved. I believe they took advantage because I’m a woman. My service light which had not been on during my entire drive there, while I was there or ever before, mysteriously came on as soon as they got in the truck. And I needed $1,600 to rectify. Now I am unable to pass inspection because this light is on. And my registration expires this month. Left several messages for GM but no response. Received one text from Madelynne Kendall. Explained my dissatisfaction. Said I should hear back shortly. That was last week Wednesday. No one has contacted me yet. More

Smooth buying and great service! Kentrell was the best, he made the entire buying experience a smooth one. We love our QX80 and wouldn’t want anything else. Highly recommended! Kentrell was the best, he made the entire buying experience a smooth one. We love our QX80 and wouldn’t want anything else. Highly recommended! More

Professional, thoughtful Your employees are very friendly, courteous, and easy to communicate with. Lovely waiting area and restroom facility. Very happy that my first oil cha Your employees are very friendly, courteous, and easy to communicate with. Lovely waiting area and restroom facility. Very happy that my first oil change and tire rotation was free. More

Perfect I was treated with such respect as soon as i pulled into the service area. I didn't even have an appointment and Madelynne is always so kind and reme I was treated with such respect as soon as i pulled into the service area. I didn't even have an appointment and Madelynne is always so kind and remembers me by name!! Very impressed! More

First class service I was promptly greeted on arrival for my first-year service. Daniel noted my requests and the service was completed in just over an hour with everythi I was promptly greeted on arrival for my first-year service. Daniel noted my requests and the service was completed in just over an hour with everything taken care of. My car was sparkling clean and looking like new when finished, Has been purring along since the service five days ago. Great experience! More

Quality and on time of service Good customer service. The manager saw me waiting and quickly assisted me. Got me in and out. Oil change was done quickly. Great work. Thanks Good customer service. The manager saw me waiting and quickly assisted me. Got me in and out. Oil change was done quickly. Great work. Thanks More

Good experience Overall it was a good service experience. They staff was friendly and helpful and I will be coming back soon for another auto service appointment. Overall it was a good service experience. They staff was friendly and helpful and I will be coming back soon for another auto service appointment. More