
Southway Ford
San Antonio, TX
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560 Reviews of Southway Ford
Great Service Carlos and the other service personnel are always very professional and friendly. They take great care to give you a positive experience. Highly recom Carlos and the other service personnel are always very professional and friendly. They take great care to give you a positive experience. Highly recommend buying or having service done at this dealership. More
Saturday morning visit to Quick Lane Superior service by Dan Kniefl and his crew. The Quick Lane Leonel Diaz and the Quick Lane Manager was very helpful with service on my 1997 Ford Thun Superior service by Dan Kniefl and his crew. The Quick Lane Leonel Diaz and the Quick Lane Manager was very helpful with service on my 1997 Ford Thunderbird, giving me sound advise concerning transmission service on an older model vehicle. I did have the tires balanced and rotated which helped bringing the vehicle up to date. Great service! Great people! Thanks Scott Brickey More
Great Job! I was pleasantly surprised with the personalized care I received from a particular representative, Virgil Caffey. He took super good care of me and ma I was pleasantly surprised with the personalized care I received from a particular representative, Virgil Caffey. He took super good care of me and made sure I had a loaner vehicle while they checked my car. More
The Best Experience I have every had in any Ford! I was first greeted by Virgil who explained about my recalls on my ford! He was a very attentive employee and made me feel very welcomed! Great Staff I was first greeted by Virgil who explained about my recalls on my ford! He was a very attentive employee and made me feel very welcomed! Great Staff overall! More
Love my Truck! First time visiting Southway Ford on Black Friday while on a holiday visit to SA. Our salesman, Daniel Martinez was very knowledgeable and helped us f First time visiting Southway Ford on Black Friday while on a holiday visit to SA. Our salesman, Daniel Martinez was very knowledgeable and helped us find the exact truck we wanted. We felt very comfortable with him and he answered all our questions. We did not expect to be purchasing a new truck, just looking to see what was out there. We love our new truck, but the only thing I am unhappy with is the Diamond Extended Warranty that we bought through the Finance Center at the closing of our purchase. We did not receive any information with our paperwork detailing what it all covers, so we now feel that it might have been an unnecessary expense. Our insurance covers most of the repairs like windshield damage and fender / doors dings and dents, also this plan was really too expensive. I give Daniel Martinez five stars for his professionalism and great customer service on this review. The service department did a great job in prepping our new truck so we could drive off with it. Love the bed liner, guys! More
Oil change The service department was prompt in getting our Ford f250 serviced with an oil change. In and out was not long at all. We were able to continue our The service department was prompt in getting our Ford f250 serviced with an oil change. In and out was not long at all. We were able to continue our busy schedule and not spend a good part of the day at the dealership. More
No cooling off period. Southway Ford DOES NOT have a cooling off period and won't let you out of contract. Even if it's within 12 hours or less. Southway Ford DOES NOT have a cooling off period and won't let you out of contract. Even if it's within 12 hours or less. More
Purchased a new truck Ben Gonzales helped us find the truck we were looking for. He was very patient as we kept going back and forth until we finally made a decision. Thank Ben Gonzales helped us find the truck we were looking for. He was very patient as we kept going back and forth until we finally made a decision. Thank you Ben Gonzales. More
Professional Service Zack, svc consultant, was courteous & very professional about how he went about to resolve my vehicle maintenance issues. I was kept informed frequent Zack, svc consultant, was courteous & very professional about how he went about to resolve my vehicle maintenance issues. I was kept informed frequently on the status of my car. All in all, a good experience. More
recall took my truck in for recall, was very happy with the attention given, and the time it took. will used this dealer for fall my truck needs. thanks took my truck in for recall, was very happy with the attention given, and the time it took. will used this dealer for fall my truck needs. thanks More