Southway Ford

The Best Experience I have every had in any Ford! I was first greeted by Virgil who explained about my recalls on my ford! He was a very attentive employee and made me feel very welcomed! Great Staff I was first greeted by Virgil who explained about my recalls on my ford! He was a very attentive employee and made me feel very welcomed! Great Staff overall! More

Love my Truck! First time visiting Southway Ford on Black Friday while on a holiday visit to SA. Our salesman, Daniel Martinez was very knowledgeable and helped us f First time visiting Southway Ford on Black Friday while on a holiday visit to SA. Our salesman, Daniel Martinez was very knowledgeable and helped us find the exact truck we wanted. We felt very comfortable with him and he answered all our questions. We did not expect to be purchasing a new truck, just looking to see what was out there. We love our new truck, but the only thing I am unhappy with is the Diamond Extended Warranty that we bought through the Finance Center at the closing of our purchase. We did not receive any information with our paperwork detailing what it all covers, so we now feel that it might have been an unnecessary expense. Our insurance covers most of the repairs like windshield damage and fender / doors dings and dents, also this plan was really too expensive. I give Daniel Martinez five stars for his professionalism and great customer service on this review. The service department did a great job in prepping our new truck so we could drive off with it. Love the bed liner, guys! More

Oil change The service department was prompt in getting our Ford f250 serviced with an oil change. In and out was not long at all. We were able to continue our The service department was prompt in getting our Ford f250 serviced with an oil change. In and out was not long at all. We were able to continue our busy schedule and not spend a good part of the day at the dealership. More

No cooling off period. Southway Ford DOES NOT have a cooling off period and won't let you out of contract. Even if it's within 12 hours or less. Southway Ford DOES NOT have a cooling off period and won't let you out of contract. Even if it's within 12 hours or less. More

Purchased a new truck Ben Gonzales helped us find the truck we were looking for. He was very patient as we kept going back and forth until we finally made a decision. Thank Ben Gonzales helped us find the truck we were looking for. He was very patient as we kept going back and forth until we finally made a decision. Thank you Ben Gonzales. More

Professional Service Zack, svc consultant, was courteous & very professional about how he went about to resolve my vehicle maintenance issues. I was kept informed frequent Zack, svc consultant, was courteous & very professional about how he went about to resolve my vehicle maintenance issues. I was kept informed frequently on the status of my car. All in all, a good experience. More

recall took my truck in for recall, was very happy with the attention given, and the time it took. will used this dealer for fall my truck needs. thanks took my truck in for recall, was very happy with the attention given, and the time it took. will used this dealer for fall my truck needs. thanks More

Awesome customer service Love taking car here to change oil. They remember you by name from previous visit, especially Mr. Carlos. Awesome customer service, don't go anywhere Love taking car here to change oil. They remember you by name from previous visit, especially Mr. Carlos. Awesome customer service, don't go anywhere else. And if uou are looking for a good salesman not just someone who wants to make the sale but someone who looks out for you go see Mario M. We have been their loyal customers for 30 some yrs. More

Go Talk to Rory Parker I just bought my 2018 Ford Fiesta S from this dealership. Going in I did not have the best credit, down payment, or a whole lot going for me. I was I just bought my 2018 Ford Fiesta S from this dealership. Going in I did not have the best credit, down payment, or a whole lot going for me. I was introduced to Rory who I explained my situation and he actually listened to my needs, requirements and limitations. He was straight up front throughout the entire process and was able to work with me to get me into a vehicle. One recommendation I have for people is to reach out to him before you go if you have doubt, ask what paperwork(Paystubs, utility bills, etc) and realistic buying goals. Their website offers a finance calculator to gesstimate your payments and buying power. Having experienced bad salesmans and sales tactics Rory turned the situation around and together he helped me drive away with a vehicle. Thank You, More

Oil Change Carlos took the time after my oil change to let me know what services he recommend for my truck and gave a great deal. He took the time to explain wh Carlos took the time after my oil change to let me know what services he recommend for my truck and gave a great deal. He took the time to explain what was done to my truck and what to expect and what needed to be done on my next oil change. Plus I noticed that my truck was washed when I went to go get it from the lot. More