Southway Ford
San Antonio, TX
Is this your dealership?
Filter Reviews by Keyword
By Type
557 Reviews of Southway Ford
Excellent Service The Dealership went above and beyond for my trade in and purchase of a new truck. The staff was extremely helpful on educating me on the New Ford F-25 The Dealership went above and beyond for my trade in and purchase of a new truck. The staff was extremely helpful on educating me on the New Ford F-250 Trucks Pros & Cons. More
they put me into a nice car with reasonable payments Great place to buy a car from they really work with you with what you have credit wise and financial wise I appreciate Ruben Hernandez the sales agent Great place to buy a car from they really work with you with what you have credit wise and financial wise I appreciate Ruben Hernandez the sales agent for helping me find me a good car and Jaime Herrera the sales manager for helping me get and bring home my 2018 Ford Focus More
No Pressure Professionalism On Saturday, February 24, my wife and I met salesman Anthony (Tony) Juarez at the Southway Ford dealership. Tony had text me the day before and had me On Saturday, February 24, my wife and I met salesman Anthony (Tony) Juarez at the Southway Ford dealership. Tony had text me the day before and had mentioned to let him know ahead of time when we were going to be going to the dealership so that he could get the F-150 Supercrew ready for viewing. He met us promptly, and after introductions took us to the vehicle. He spent the next 30-45 minutes giving us a fantastic presentation on the truck; its features, how they operate in detail, and many options I did not know were included on the truck. After his presentation he asked us if we would like to take it for a test drive which we did. Needless to say the wife and I fell in love with the truck. When we arrived at the dealership Mr. Juarez requested if we were still interested in purchasing the truck, we stated yes and proceeded inside to finalize the purchase. I had already done some extensive research on several trucks at other Ford dealerships, and had obtained a Letter of Approval at my credit union. Mr. Juarez told me the price was what was listed on the internet with all the rebates listed. No "hidden"costs or surprises. It took about 1.5 hours from start to finish. My wife and I were very impressed with Mr. Juarez's patient and professional demeanor. I will definitely recommend your dealership and Mr. Juarez to other possible. As a matter of fact I gave my Credit Union representive one of his cards. He is looking for a used truck. I hope this review helps Ford obtain and hire more people like Mr. Juarez. A definite asset to the company. More
Best Service Department!! After having three TERRIBLE experiences with North Park Lincoln, I was referred to Mac Hiak by a friend and I so happy with the level of customer serv After having three TERRIBLE experiences with North Park Lincoln, I was referred to Mac Hiak by a friend and I so happy with the level of customer service. Virgil and Mike always keep me informed with the status of my vehicle and provide me with helpful feedback on other services I might want to start planning for. Mac Hiak is reasonably priced and never adds surprise charges to me bill. I cannot say enough nice things about their service team. More
The best Friendly staff and the waiting time is very good and the best part the price is very reasonable I look forward to seeing you again Friendly staff and the waiting time is very good and the best part the price is very reasonable I look forward to seeing you again More
Customer service My service advisor was very helpful and was able to answer all my questions. The quoted time was also correct and they got me out within an hour and a My service advisor was very helpful and was able to answer all my questions. The quoted time was also correct and they got me out within an hour and a half. More
Great, satisfied, highly recommend! I have dealt with other dealers and this one by far has been the best at diagnosing the problem and getting it fixed in a timely manner. But most impo I have dealt with other dealers and this one by far has been the best at diagnosing the problem and getting it fixed in a timely manner. But most importantly mr mike Moreno answered every call I made and got me a update on the status of the vehicle as soon as he could. I choose mak haik southway as my first choice in San Antonio. More
Excellent service Brian was very helpful I would highly recommend your service to our friends and family They took our car in And our vehicle was ready in a time Brian was very helpful I would highly recommend your service to our friends and family They took our car in And our vehicle was ready in a timely manner Thanks More
Awesome Service! The team at the Quick lane are always quick and helpful, they always keep me updated on how long my service will take and the team is always very frie The team at the Quick lane are always quick and helpful, they always keep me updated on how long my service will take and the team is always very friendly. More
"Caring customer Service" We have purchased two vehicles from Mac Haik Southway Ford, We were lucky to have Mr. Joe Gonzalez as our sales consultant.. He has been very hel We have purchased two vehicles from Mac Haik Southway Ford, We were lucky to have Mr. Joe Gonzalez as our sales consultant.. He has been very helpful with each purchase both times, providing us with information on the vehicles. Not only that, he helped us with information on the Gap Insurance and offered to assist us if help was ever needed. Thanks Mr. Gonzalez! More