Southway Ford
San Antonio, TX
Is this your dealership?
Filter Reviews by Keyword
By Type
557 Reviews of Southway Ford
The staff provided excellent knowledge and customer service throughout the whole purchasing process. I will continue to be a Max Haik Ford customer. service throughout the whole purchasing process. I will continue to be a Max Haik Ford customer. More
I wanted to take a moment to write a "Thank-you" to Debra for all the times she has demonstrated her willingness to do things the "right way", and in a manner that keeps the consideration of the customer in for all the times she has demonstrated her willingness to do things the "right way", and in a manner that keeps the consideration of the customer in mind. It is always a great experience working with Debra, she goes out of her way to take good care of my truck and the turn it around is always quickly. Debra scheduled me a courtesy ride to work, and Jayci with pick up and delivery kept me very informed when my vehicle would be delivered to me at my place of employment. It is customer service like this that keeps me coming back to this dealership and its employees like Debra and Jayci that make the experience great. Thank you once again. More
Eric Andalon my sales representative did a great job before the sale and after. The truck I purchased was not on the lot and he kept me informed when it would arrive and the day it arrived I went in and before the sale and after. The truck I purchased was not on the lot and he kept me informed when it would arrive and the day it arrived I went in and purchased the same day. He followed up after delivery to make sure everything was okay with the truck! Great follow up Eric George Crawford More
The service was outstanding, I checked in in the morning. About 7.30am. The service person said it was gonna be 2hr to 3hr wait so I had to drop some time sensitive material in Pearsall tx I asked If cou About 7.30am. The service person said it was gonna be 2hr to 3hr wait so I had to drop some time sensitive material in Pearsall tx I asked If could go and come back he said your coming back! I said yes. Held my place in line. Came back to dealership. And I was out in 30 to 40 minutes. Thanks or allowing me to save time while still waiting.. More