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Southgate Ford Inc.

Southgate, MI

4.9
279 Reviews

16501 Fort St

Southgate, MI

48195

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Showing 279 reviews

April 02, 2020

I only have one or two problems my map will not work for more than a minute and my electric start don't work all the time other than that I love my new car and my payment should only be 240.00 but its 258.0 More

by Babygirl
Recommend Dealer
Yes
Employees Worked With
Darian g counts
March 29, 2020

I haven't really driven much since the coronavirus outbreak but the few times I have driven I really like my car. My driving has been all local. Waiting to be able to take a little trip in it to see h More

by lulu5876
Recommend Dealer
Yes
Employees Worked With
Dan Ryan
March 27, 2020

Everything was done in a timely fashion. I have lived in the downriver area from 1972 until 2020, and Southgate Ford has always performed as a dealership. The staff inside the service depart More

by colloann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel was awesome I would recommend her highly. She is a very professional and smart employee.
March 25, 2020

Good service I hate giving reviews but this service was good and the people were quite friendly, informative, and pleasant to work with. I especially enjoyed the More

by Andy.kroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Friendly
March 22, 2020

Excellent experence We had an excellent visit at Southgate Ford when we turned in our Escape lease. We met our salesperson who helped us thru the process of getting our n More

by brenda.raptis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Music
March 17, 2020

March 16, 2020 service on my Escape I called my salesman Rob Shoults last week as I received a recall notice on my vehicle. Because of a serious health problems, I was afraid to come in More

by jules63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob in Sales, Rebecca in Service Dept. and unknown name of man who did my recall work.
March 10, 2020

I scheduled through my FordPass app, super easy and convenient. Technicians did a great job with my service. I will definitely be back for my next service More

by msmall3
Recommend Dealer
Yes
Employees Worked With
N/A
March 02, 2020

I had to have my car serviced . The dealership was great, the staff was very friendly I have an older car and they did a good job fixing it my car runs really well. More

by dorishester1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Howey took care of me and he was great.
February 26, 2020

2016 Escape I purchased my Escape New at this dealership and had a terrific experience. I have had it serviced there and they could not have been more helpful. More

by frankjoly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bret
February 14, 2020

I have a great salesperson in Nancy Howey, she hooked me up with a good deal knowing I am retired, and I love my 2018 Escape. So far I have zero complaints with the service department. More

by rsrsuds
Recommend Dealer
Yes
Employees Worked With
Not sure
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