Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southgate Ford Inc.
Southgate, MI
244 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Southgate Ford. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Ford models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Ford lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Ford parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Southgate Ford to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 16501 Fort Street Southgate, Michigan, and a short drive away from Detroit, Wyandotte, Riverview MI and Taylor MI, and look forward to seeing you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 244 reviews
May 22, 2019
Ford sale Very friendly showed me how use the options in car got approved easy worked with A plan car was clean and full tank of gas Very friendly showed me how use the options in car got approved easy worked with A plan car was clean and full tank of gas More
by Gqman427#
Employees Worked With
John mehall
April 27, 2019
new lease My husband and I have been dealing with Al for over 20 years. He is always able to get us what we are looking for. My husband and I have been dealing with Al for over 20 years. He is always able to get us what we are looking for. More
by dkane654
Employees Worked With
Al Orlowski
April 26, 2019
Great Support I was very pleased with my latest interaction with Joe and the Service Department at Southgate Ford. My 2014 Explorer had an intermittent error with I was very pleased with my latest interaction with Joe and the Service Department at Southgate Ford. My 2014 Explorer had an intermittent error with the back up camera not starting. There was not a rhyme nor reason for the camera failure. My extended warranty was about to run out right before I took the vehicle in to get it fixed. My concern was getting this done before the warranty ran out. As it turns out, all that could be found was an intermittent error code, nothing definitive. Joe made sure that the issue was written up and parts ordered against the write up before the warranty expired and I returned a week later when the parts came in and after the warranty ended and still had the warranty honored and my car fixed. The camera works great now and I was very happy with the service I received. More
by SBH
Employees Worked With
Joe
March 25, 2019
Sales is great service is not Brought our Flex in multiple times for a noise in the dash. We hear it all the time but the service department never can. Also brought in for rim le Brought our Flex in multiple times for a noise in the dash. We hear it all the time but the service department never can. Also brought in for rim leaks and they claim they cannot find them. More
by jgenaw
Employees Worked With
NA
March 23, 2019
2019 Ranger purchase - great place Larry was fantastic. He kept us abreast every step of the way; when the vehicle was expected in to walking us through every area of the vehicle. Great Larry was fantastic. He kept us abreast every step of the way; when the vehicle was expected in to walking us through every area of the vehicle. Great job great place. More
by goodlooking657
Employees Worked With
Larry McQuistin
March 15, 2019
New car Paul was very nice, He really worked hard to get me what i wanted at a great price..I would highly recommend Paul. Very good communication. Paul was very nice, He really worked hard to get me what i wanted at a great price..I would highly recommend Paul. Very good communication. More
by Dee1108
Employees Worked With
Paul traylor
March 10, 2019
Upgrading my vehicle The quality of service was and has been great! Marcus Irvin has offered his knowledge and professionalism on each car I purchased. Thanks! Always have The quality of service was and has been great! Marcus Irvin has offered his knowledge and professionalism on each car I purchased. Thanks! Always have together! More
by James 007
Employees Worked With
Marcus Irvin
March 08, 2019
Friendly and Helpful When I go to Southgate Ford for maintenance I am treated very courteously and everyone is so friendly and very helpful. Wouldn't take my vehicle any When I go to Southgate Ford for maintenance I am treated very courteously and everyone is so friendly and very helpful. Wouldn't take my vehicle any place else. Outstanding Dealership in my opinion. More
by lola129
Employees Worked With
Jamie Thompson, Bob Lovett
March 07, 2019
F150 experience Most of the staff here are courteous and friendly. They answer any questions you may have. We have been satisfied with all the work they have done. Most of the staff here are courteous and friendly. They answer any questions you may have. We have been satisfied with all the work they have done. More
by Cox, Sandra544
Employees Worked With
Brent Bitz
January 26, 2019
Pretty uneventful Nice people. Felt I was treated fairly. They gave me a ride home while they checked it out and would have picked me back up if necessary. The price ca Nice people. Felt I was treated fairly. They gave me a ride home while they checked it out and would have picked me back up if necessary. The price came in a couple dollars below estimate. This is the 3rd car I bought from there in 11 years. More
by bobbyjless
Employees Worked With
Jamie Thompson and Randy; both helpful
