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Southgate Ford Inc.
Southgate, MI
244 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Southgate Ford. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Ford models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Ford lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Ford parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Southgate Ford to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 16501 Fort Street Southgate, Michigan, and a short drive away from Detroit, Wyandotte, Riverview MI and Taylor MI, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 244 reviews
March 17, 2020
March 16, 2020 service on my Escape I called my salesman Rob Shoults last week as I received a recall notice on my vehicle. Because of a serious health problems, I was afraid to come in I called my salesman Rob Shoults last week as I received a recall notice on my vehicle. Because of a serious health problems, I was afraid to come in at this time. Between Rob and the service dept., I was in and work done in less than 30 minutes. Everyone stayed a car length away from me and wore gloves. I really appreciate them all. More
by jules63
Employees Worked With
Rob in Sales, Rebecca in Service Dept. and unknown name of man who did my recall work.
March 10, 2020
I scheduled through my FordPass app, super easy and convenient. Technicians did a great job with my service. I will definitely be back for my next service convenient. Technicians did a great job with my service. I will definitely be back for my next service More
by msmall3
Employees Worked With
N/A
March 02, 2020
I had to have my car serviced . The dealership was great, the staff was very friendly I have an older car and they did a good job fixing it my car runs really well. The dealership was great, the staff was very friendly I have an older car and they did a good job fixing it my car runs really well. More
by dorishester1
Employees Worked With
Jeff Howey took care of me and he was great.
February 26, 2020
2016 Escape I purchased my Escape New at this dealership and had a terrific experience. I have had it serviced there and they could not have been more helpful. I purchased my Escape New at this dealership and had a terrific experience. I have had it serviced there and they could not have been more helpful. More
by frankjoly
Employees Worked With
bret
February 14, 2020
I have a great salesperson in Nancy Howey, she hooked me up with a good deal knowing I am retired, and I love my 2018 Escape. So far I have zero complaints with the service department. up with a good deal knowing I am retired, and I love my 2018 Escape. So far I have zero complaints with the service department. More
by rsrsuds
Employees Worked With
Not sure
February 12, 2020
Amazing dealership with friendly staff. I was a first time new car buyer and Southgate ford made the car buying process simple. I would recommend this place to anyone time new car buyer and Southgate ford made the car buying process simple. I would recommend this place to anyone More
by dmb4life22
Employees Worked With
Dan Ryan
February 09, 2020
Southgate Ford is the only Dear you need to know Dan Ryan leased my husband's F150 over the summer, we loved dealing with Dan he has a no pressure vibe. He works for you and what your needs and wants Dan Ryan leased my husband's F150 over the summer, we loved dealing with Dan he has a no pressure vibe. He works for you and what your needs and wants are so when I was turning in my lease (to another dealer) I reached out to Dan to see what he could do on getting me one of the last FLEXs he was on it, within a week I was driving around in new FLEX. Dan is very supportive and always a text away for questions no how big or small the question is. To comment on the FLEX, I leased a FLEX back when they 1st came out and I have had several SUVs since then and they have never compared to the luxury, the ride and experience the FLEX gives you. Anyone I pick up in my car says "I love the FLEX" or "I forgot how smooth the ride is". Every day I see the FLEX in my driveway it makes me smile, it is not just a vehicle … it is a state of mind. Seeing other FLEX owners they always say "HI" … it is like we all know how great of a vehicle we are driving in. I am glad to back in the FLEX Club and thanks to Dan he was able to get me back in that club before it was too late. More
by MOCCO09
Employees Worked With
Dan Ryan
January 31, 2020
Very helpful and friendly. Jeff Spooner was very knowledgeable, patient and wonderful. I had a lot of questions for him and he answered them all. knowledgeable, patient and wonderful. I had a lot of questions for him and he answered them all. More
by Pat
Employees Worked With
Jeff Spooner
January 31, 2020
Easy lease The salesman had everything ready when I arrived at the dealership. I turned in my old explored and got the new 2020 explorer. The salesman was helpfu The salesman had everything ready when I arrived at the dealership. I turned in my old explored and got the new 2020 explorer. The salesman was helpful in showing all the new features on the 2020 More
by jzielinski804
Employees Worked With
Dan Sunderman
January 16, 2020
Katie Jesulaitis was absolutely awesome! She was thorough and got me the best truck for the best price! If you’re looking to lease or buy, hit up Katie at Southgate Ford! and got me the best truck for the best price! If you’re looking to lease or buy, hit up Katie at Southgate Ford! More
by JV
Employees Worked With
Katie Jesulaitis
