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Southgate Ford Inc.
Southgate, MI
244 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Southgate Ford. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Ford models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Ford lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Ford parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Southgate Ford to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 16501 Fort Street Southgate, Michigan, and a short drive away from Detroit, Wyandotte, Riverview MI and Taylor MI, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 244 reviews
October 13, 2021
As over 30 years of being Southgate Lincoln (Mercury) customers, we decided we wanted a plug in Hybrid Escape. Our long time salesman recommended and referred us to Don Daniels at Southgate Ford. We d customers, we decided we wanted a plug in Hybrid Escape. Our long time salesman recommended and referred us to Don Daniels at Southgate Ford. We dealt with him by phone due to covid, and he has been wonderful. Due to battery problems our first ordered car was scrapped, and we went thru the reorder process with Don again. His patience with our indecisiveness as we had to revise options was so appreciated. Many times in the process he checked with his Ford Representative to make sure of different situations. The second car we ordered took forever due to chip shortage and plant closures due to covid and other reasons. He kept us advised of what was happening. One day, more than a year after we had ordered our first Escape, Don called to advise us that he had our car! That actually started a period of much more work for him as we finalized the sale. We had some things that were different than when we ordered the first car, and as it was scrapped we were eligible for incentives in place at the time each car was ordered. He facilitated each problem/change with grace, and friendliness. He helped us try to complete Ford Pass and most of the functions of the Hybrid, electronic filled car, no easy task. We are VERY pleased with the car, and more than satisfied with the service by Don Daniels. More
by Escape
Employees Worked With
Don Daniels
September 14, 2021
Was unclear where to take car for service. TooMany Was unclear where to take car for service. Too Many signs to read on where to go Was unclear where to take car for service. Too Many signs to read on where to go More
by Fjhatfield@aol.com
Employees Worked With
Service person Jamie, Katie Jesulaitis
September 12, 2021
Informative, helpful, curtious. Service reps, Mark and Brent., were exemplary in their jobs. Attention to details. Went considerably beyond what was expected. Also customer service driver Dennis was very Brent., were exemplary in their jobs. Attention to details. Went considerably beyond what was expected. Also customer service driver Dennis was very helpful. More
by louisbyar
Employees Worked With
Service reps, Mark, Brent.
