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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,438 Reviews

1,438 Reviews of Southern Volkswagen Greenbrier - Service Center

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October 31, 2023

Friendly, knowledgeable, helpful and hands down amazing experience over all. Best dealership in my opinion. More

by CORNBREADSLIPPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Boyd, John Bennett
Oct 31, 2023 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 30, 2023

Whoever changed my oil was amazing. They also topped off my wiper fluid without being asked. 10/10. More

by LANIER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David the tech
Oct 31, 2023 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 30, 2023

Tim Champion made the experience comfortable keeping us informed throughout the process, Thank you Drive Southern Service! More

by BRAMEENTERPRISES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
October 28, 2023

Great customer service and knowledgeable service consultants. Provides on time results with service appointments and vehicle maintenance. I've always gotten excellent results with all work done by h More

by LAMBANDREWJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Came in for an oil change. Was helped quickly and professionally. Overall was a great experience and will be back. More

by SMARTASH86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Oct 25, 2023 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 25, 2023

From scheduling my appointment with Wes months ago, to the team members I met at check-in, everyone was friendly and great about communicating updates on my vehicle. I waited for it to be completed and th More

by KRLAUD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes T (service)
October 24, 2023

Had my car towed to Southern Volkswagen when the battery died. Andrew Smithson called me right away with a quote and then again in under an hour when the new battery was installed. More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
October 23, 2023

I dropped my car off early and then added a few more maintenance items and they completed it in a reasonable time. More

by NEROBINSON4122000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Oct 23, 2023 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 23, 2023

Good service. Took care of everything I needed done to my vehicle within a timely manner. More

by walkerbrett42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
West
Oct 23, 2023 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 20, 2023

The best service,supper quick , and communicative throughout the entire process. Thanks, Tim Champions and all service personal. More

by A_YARTSEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champions
Oct 23, 2023 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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