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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,410 Reviews

1,410 Reviews of Southern Volkswagen Greenbrier - Service Center

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August 04, 2024

I bought my car from this dealership one year ago. The car had your 15 point inspection and every other inspection to make sure it was ready to roll off your lot.Took my car in for routine service, oi More

by kathyfarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Seyfert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lanier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

The service manager was very knowledgeable and professional my vehicle was repaired sooner than I expected. More

by CHURCHLANDAUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim call me left massages to keep me informed about my vehicle service .
August 03, 2024

Great service from coming in to going out. Wes did an outstanding job with information about my car. Highly recommended them. More

by aja21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
August 03, 2024

Great service. Communicate efficiently about services needed and what to expect. Reasonable pricing and rates. More

by PIRATEBANKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
August 02, 2024

The service is wondering. Wes Tolson is my service advisor and he is the sole reason I continue to get my Volkswagen serviced here. He is honest and listens to what I have to More

by WESLEYATAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Tolson is a 10 out of 10. 5 Stars!!
August 01, 2024

Arrived at 9:20 didn’t leave until 12:50. Only needed inside lock button check, glue removed from windshield and tires cleaned again. BTW I believe I was second in line. More

by LEECARRIE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrence Gregory
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Daily
August 01, 2024

The service was quick this time and the service writer was friendly and she asked questions. More

by DGODWIN513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Indigo in service
August 01, 2024

Tim champion and my service technician Todd E. Always keep me informed on the progress of my vehicle repairs. Vehicle is ready in a timely manner. Great customer service. More

by LINADIZON48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
July 31, 2024

The Service Department is always so helpful, efficient, and polite. They give an accurate description of what needs to be done as well as an accurate estimate. They make it a low stress interaction. More

by ELIZABETH.REIMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
July 31, 2024

Everyone is always nice and very helpful when I ask questions about services needed for my car. More

by MSMOPLUSTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
West
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