Back

Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,409 Reviews

1,409 Reviews of Southern Volkswagen Greenbrier - Service Center

Sort by
October 17, 2024

Not a good dealership at all terrible place they’re just complete thieves be wary More

by PARKERSCOTT521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes
October 17, 2024

I appreciate how Andrew always returns my calls in a timely fashion and he communicates timely during the repair. More

by DEBBIE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson.
October 17, 2024

Southern VW service department has exceptional customer service! It is always a pleasure working with them. They are attentive and take care of my Atlas! Andrew, the service manager, always takes care of m More

by obxdaisy1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Smithson
October 16, 2024

Tim is always so much help. He always lets me know everything that needs to be serviced on my vehicle and tells me why but he never pressure me in to getting any work done. He a More

by pearldrhm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Boyd
October 16, 2024

After diagnosis I asked service manager how much will be total including all and he said 753.00 but after completing the work I paid 1059.00 which is not professional More

by Clifford Rozario
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
October 15, 2024

Service center assigned to my vehicle was courteous and helpful. He sent text throughout process and completion. More

by A49RSFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew of service dept
October 15, 2024

Excellent customer service. Andrew kept me informed from start to finish. I am a satisfied customer. Thank you. More

by Arielle.a.decastro
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew
October 13, 2024

I placed an order for a new tire and needed it installed on a wheel. I brought my wheel to the service desk where Joe helped me to the parts counter. I spoke with the young woman and she insured my tire wil More

by MVBRKR90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
October 13, 2024

Communications were absolutely positively. They provided great recommendations to keep my vehicle is excellent condition. ℹ have trusted this dealership for over 20 years. My daughter is 18 no More

by Londy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
October 13, 2024

Glad I made an appointment. Thank you for your customer service. Someone else was turned away from Outer Banks More

by BJJONES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
...
16
...