Southern Volkswagen Greenbrier - Service Center

Not a good dealership at all terrible place they’re just complete thieves be wary complete thieves be wary More

I appreciate how Andrew always returns my calls in a timely fashion and he communicates timely during the repair. timely fashion and he communicates timely during the repair. More

Southern VW service department has exceptional customer service! It is always a pleasure working with them. They are attentive and take care of my Atlas! Andrew, the service manager, always takes care of m service! It is always a pleasure working with them. They are attentive and take care of my Atlas! Andrew, the service manager, always takes care of my vehicle needs and answers all my questions. I love Southern VW. More

Tim is always so much help. He always lets me know everything that needs to be serviced on my vehicle and tells me why but he never pressure me in to getting any work done. He a He always lets me know everything that needs to be serviced on my vehicle and tells me why but he never pressure me in to getting any work done. He always gives me quotes so that I know how much everything will cost when I’m ready to get the work done. When I go in to get the work it’s always done right . 10/10 More

After diagnosis I asked service manager how much will be total including all and he said 753.00 but after completing the work I paid 1059.00 which is not professional total including all and he said 753.00 but after completing the work I paid 1059.00 which is not professional More

Service center assigned to my vehicle was courteous and helpful. He sent text throughout process and completion. helpful. He sent text throughout process and completion. More

Excellent customer service. Andrew kept me informed from start to finish. I am a satisfied customer. Thank you. Andrew kept me informed from start to finish. I am a satisfied customer. Thank you. More

I placed an order for a new tire and needed it installed on a wheel. I brought my wheel to the service desk where Joe helped me to the parts counter. I spoke with the young woman and she insured my tire wil on a wheel. I brought my wheel to the service desk where Joe helped me to the parts counter. I spoke with the young woman and she insured my tire will be installed and to have a good day. They next day I called for an update and was told that they don’t have record of me coming in and they can’t find my wheel. After waiting for another day I called and was told my tire was ready. I would appreciate a little more professionalism from this dealership. More

Communications were absolutely positively. They provided great recommendations to keep my vehicle is excellent condition. ℹ have trusted this dealership for over 20 years. My daughter is 18 no They provided great recommendations to keep my vehicle is excellent condition. ℹ have trusted this dealership for over 20 years. My daughter is 18 now, and she told me during my last visit, dad I been coming over here for years. Now, I wish the do a basic wash after an in depth service. More

Glad I made an appointment. Thank you for your customer service. Someone else was turned away from Outer Banks Thank you for your customer service. Someone else was turned away from Outer Banks More