Southern Volkswagen Greenbrier

The workers are so sweet and are very helpful but my experience with my car having mechanical issues within the few months of buying the car and the payment increase because of title issue's. All this h experience with my car having mechanical issues within the few months of buying the car and the payment increase because of title issue's. All this has been very frustrating. Also whenever I have tried calling I would go straight to voicemail or they would transfer me to the wrong number and they wouldn’t even pickup so then I would have to call the main number all over again. But the people in person are very respectful and nice and have helped me a lot. More

The car was repaired on time. Service advisor was very helpful and professional. Highly recommend. Service advisor was very helpful and professional. Highly recommend. More

Service is timely and cost explained in detail before work is done which gives you options. work is done which gives you options. More

It was my first visit. It was a pleasant experience and they were very empathetic to my recall situation. It was a pleasant experience and they were very empathetic to my recall situation. More

Great Great customer service & workmanship was excellent. Westley always takes the time to take care of my car Westley always takes the time to take care of my car More

All employees are all accommodating. .The service staff are all nice. They call me on time .The service staff are all nice. They call me on time More

I received excellent service. The staff was courteous and the work was done in a reasonable amount of time at a fair price. The staff was courteous and the work was done in a reasonable amount of time at a fair price. More

The dealership communicated very well. They kept me post on what they found and what the next steps were. They also didn't perform any extra work with talking it over with me. I knew every They kept me post on what they found and what the next steps were. They also didn't perform any extra work with talking it over with me. I knew everything that was being done and the cost before they did the work. More

They’ve gotten way better on their timing. Only takes about an hour for an oil change these days. Every time I let them touch my tires though for over 7 years now they are jacked up when I lea Only takes about an hour for an oil change these days. Every time I let them touch my tires though for over 7 years now they are jacked up when I leave. Overinflated or unequally inflated. The tire pressure light goes off without 2 miles of the dealership. When I go to check them I see the issue. I’ve gotten my first ever bubbles in tires in 30+ years of driving messing with them. When you return the tire and car they blame me for over inflating the tire. Just going back to not letting them touch anything but the free oil change and inspection. More

Andrew is the reason I continue to bring my car for service. He listens to what my concerns are and makes suggestions as to what I might need. he doesn't try to force repairs that I don't have to have. service. He listens to what my concerns are and makes suggestions as to what I might need. he doesn't try to force repairs that I don't have to have. He is a definite asset to the company. More