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Southern Volkswagen Greenbrier
Chesapeake, VA
1,772 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,773 reviews
January 15, 2025
Told one time appointments are not required and next time they are I am a bit confused. they are I am a bit confused. More
by tdiehl79
Verified CustomerEmployees Worked With
Other Employees :
Cynthia Walker
January 14, 2025
The wait time was extremely long and the customer service was overall helpful and okay. was overall helpful and okay. More
by Jasmine
January 11, 2025
Wes was amazing and attentive. He took all of my concerns seriously and made sure I got my car back in a timely manner He took all of my concerns seriously and made sure I got my car back in a timely manner More
by Mikaylasmith
January 11, 2025
Had my brand new car for almost a month minimal communication and no efforts made to make it easy communication and no efforts made to make it easy More
by TRIMARCHICHRIS23
Employees Worked With
January 10, 2025
advisor called about some extra things like a tire rotation and i called back 4x and was completely ghosted. So i finally just picked my car up the next day and they only did the bare minimum and didn rotation and i called back 4x and was completely ghosted. So i finally just picked my car up the next day and they only did the bare minimum and didn’t fix my windshield wipers like i had asked. pretty disappointed in the quality of service, I expected better. More
by RSMITH125
Employees Worked With
Tim
January 09, 2025
Southern Volkswagen's sales and management teams consistently deliver exceptional service; our recent second vehicle purchase exemplifies their commitment to customer satisfaction. This dealer alway consistently deliver exceptional service; our recent second vehicle purchase exemplifies their commitment to customer satisfaction. This dealer always goes above and beyond for its customers! 👍 #Volkswagen #CustomerService #CarDealership #Satisfaction #Service More
by Chimshell88
January 07, 2025
Wonderful people, service, attention to detail, very friendly folks, clean facility, offered refreshments. Top shelf Service! friendly folks, clean facility, offered refreshments. Top shelf Service! More
by PONTIACGP7
Employees Worked With
Other Employees :
Tim Champion....great guy! Model employee! Just what you need in Service Department!, Cynthia Walker
January 04, 2025
Our Service Advisor, Tim Champion, is the best! He and the Service Department help us keep all 3 of our VW vehicles in great condition. We appreciate all they do for vehicle maintenance. He and the Service Department help us keep all 3 of our VW vehicles in great condition. We appreciate all they do for vehicle maintenance. More
by SB15GASTLER
Employees Worked With
Tim Champion
January 04, 2025
they sold me a vehicle and took advantage of me and now trying to rob me for another thousand dollars will never buy a vehicle from them again trying to rob me for another thousand dollars will never buy a vehicle from them again More
by GFNKDDY
