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Southern Volkswagen Greenbrier
Chesapeake, VA
1,749 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,749 reviews
August 09, 2024
From the moment we touched bases via phone to arriving, we were treated very well and they were very honest with us. we were treated very well and they were very honest with us. More
by STEHURJ
Verified CustomerEmployees Worked With
August 08, 2024
Easy scheduling, friendly staff and good service. Service advisor keeps you updated on service progress via text. Waiting area is clean and comfortable. Service advisor keeps you updated on service progress via text. Waiting area is clean and comfortable. More
by Jelani56
Employees Worked With
Andrew Smithson, service advisor
August 07, 2024
Terrance and the team went above and beyond with getting me an incredible deal on my 2024 Jetta. I would recommend them to anyone who is in the market for a vehicle. me an incredible deal on my 2024 Jetta. I would recommend them to anyone who is in the market for a vehicle. More
by chadmelago
August 07, 2024
Wes did an awesome job communicating with me and making sure that every issue was addressed and that I didn’t add services that weren’t needed…he quickly built trust and gained my respect….Thank you Wes!! sure that every issue was addressed and that I didn’t add services that weren’t needed…he quickly built trust and gained my respect….Thank you Wes!! The only issue was that the payment method of Apple Pay wasn’t accepted by the dealership. In my humble opinion, in 2024, a company that doesn’t accept mobile payment is way behind. More
by SPRINKLERMAN7
Employees Worked With
Wes in service
August 06, 2024
(Andrew) Service team always have me in and out in a timely manner. They always keep me updated with my vehicle timely manner. They always keep me updated with my vehicle More
by MAKARR4
Employees Worked With
August 06, 2024
Outstanding service. Customer attention was beyond superb. Service advisor Wes was fantastic! Very much appreciated them taking my car at such short notice. Customer attention was beyond superb. Service advisor Wes was fantastic! Very much appreciated them taking my car at such short notice. More
by HERMOSIM
Employees Worked With
Wes - service department
August 04, 2024
Andrew Smithson is the best. He kept me abreast of the progress of the work being done on my vehicle and presented me with recommendation for optional items, which I accepted. He kept me abreast of the progress of the work being done on my vehicle and presented me with recommendation for optional items, which I accepted. More
by DLSIDDLE
Employees Worked With
Andrew Smithson
August 04, 2024
Awesome customer service! Made buying a care fun and easy! Would highly recommend them to anyone interested buying a car! Made buying a care fun and easy! Would highly recommend them to anyone interested buying a car! More
by madisonoliver014
August 04, 2024
Staff at this service center are always very respectful and provide excellent service. I’ve been taking my car here for years and will continue. and provide excellent service. I’ve been taking my car here for years and will continue. More
by RAYMONDGL9
Employees Worked With
Andrew
August 04, 2024
I bought my car from this dealership one year ago. The car had your 15 point inspection and every other inspection to make sure it was ready to roll off your lot.Took my car in for routine service, oi The car had your 15 point inspection and every other inspection to make sure it was ready to roll off your lot.Took my car in for routine service, oil change tire rotation state inspection. And was told that I needed tires. Very concerning that a car I bought from these guys one year ago now needs tires? Also I know balance is an additional charge but $149 for rotation when most places around there charge anywhere from $10 to $25, and that was the high-end until your price came out. So either I got ripped off when I bought the car with tires that won't last or your service center is trying to rip me off and sell me tires that I don't need More
by kathyfarley
