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Southern Volkswagen Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.5
1,749 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,749 reviews

September 01, 2024

Took care of my problem for now. A little more than I expected but as long as the issue is resolved it gives me a sense of peace- More

by NIBLETT.P
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Tim
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August 31, 2024

Wes Tolson has always been very professional, and this review is not a reflection of his service. However, for the past few months, I’ve been dealing with a recurring issue where the check engine light ke More

by AGCJOSE.MORALES
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes Tolson
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August 31, 2024

Great to work with… had a few issues, but were resolved to expectations and followed thru on what they said More

by michael_dellolio
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2024

Great Customer Service! Tim takes Great Care of His Customers. I live in NC, and Recommend Southern to all my VW Owner friends. The travel distance is worth it. More

by JAMES.BAYE1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
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August 30, 2024

Took 2 hours from checking in and that time is improving great customer service and as always Tim is the best More

by epcruse59
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim from Service
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August 30, 2024

Was irritated they said it would take 1 day but service took two days and didn’t know when they’re rentals would be available More

by nelsocal123456
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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August 30, 2024

Kept my car for 3 days and still not done. Had to come pick up because part had not come in ! More

by EQUITYMANINVESTS
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
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August 30, 2024

Tim was great to work with, made getting my car serviced very simple and easy. Once work repairs were authorized turn around was quick. More

by SAYVNLIVES
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
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August 29, 2024

Tim is the man, he should be regarded as a significant asset to your organization. More

by TYLER.W.BOCK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 29, 2024

Clean business and good customer service. Got oil and tire rotation done as a walk in pretty quick More

by GSPDIMAURO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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