Back

Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,279 Reviews

5,279 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Sort by
November 15, 2024

Car was there five months, no urgency at all. Barely any communication either unless I called first. Then would hear back after a couple days More

by taylorttop5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Sigmon (Subaru)
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

They used to give good service when it was First team auto but know they just don't care More

by JANNAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

The tech forgot to put the sticker fir next oil change on window. No natter how busy they are this shoukd not happen. More

by AJBLAIR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Everybody at this dealership was pleasant and they made sure I have the right car for me. Let me drive the car home for a test drive. They made sure I tried it out a few different cars and I was very satis More

by vickyhairston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Great people / great business / very clean / very professional / good workmanship. I highly recommend this place. More

by dmartincic55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

I left my vehicle at the dealership the night before with NO appointment. I was contacted by 9:00 am the next day. Mike from service and advised me of the problem. I went and met with him in person and he wo More

by botetourt1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

I've bought 2 vehicles from this dealership and I haven't had a bad experience with either time and when I have my vehicle serviced I again have a good experience. More

by SavannahsMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Quick service, knowledgable employees , pleasant experience every time , glad I purchased the extended service plan More

by Pupukis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Beth was real friendly and very helpful. She went over everything that was going to be fixed on my car. She answered all my questions. More

by ksmauldon10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Great employees We moved from Maryland and we are very satisfied with our experience with our choice to have Southern Team take care of us More

by karenrunkles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
96
...