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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,400 Reviews

4,400 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 16, 2024

Service is excellent. I would highly recommend to everyone I know. Thank you for being the caring business that I can depend on. More

by FRANCLAY1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Great rapport with mechanic, very friendly, had an issue with the address on google, drove to the wrong place and had to go to the new place based off a sign so I was little late to appointment. It was clea More

by kaylagibson1377
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

The quality of the actual work done to my vehicle has always been great. The quality of the customer service I have and continue to receive is disappointing at best. On multiple occasions I am told I w More

by CHRISTIANNEWBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
2.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Danielle was exceptional and wait time was good . Really appreciated getting my car washed too. More

by 2preach06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Clean, comfortable facility. Professional service writers with excellent product knowledge and good customer skills. Winner More

by BDBAER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Prytulak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Easy to get an appointment, easy onsite, kept me apprised of status throughout the process. Great atmosphere. More

by hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Very quick, Harold was very knowledgeable and made my purchase as smooth as possible! I have recommended many people to him! Harold is a great sales rep! Has a real passion in what he does! More

by Kiera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Manalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

I gave this review 2 star because it was a long wait time and my service was not done right the first time. I had to bring my vehicle in a second time to have the same service done. It’s just a constant prob More

by DESIREESANDERS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

New facility is great. Personnel friendly and helpful. Service was performed in a timely manner. More

by RBRUCEMURPHY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Service dept. is ripoff. $200 to tell me the problem which any bone head would have known. Then. $800 more to fix it. Did it myself in an hour. Part cost me $204. More

by Da2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Gartmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : xxxx if I know
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