Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
4,400 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Service is excellent. I would highly recommend to everyone I know. Thank you for being the caring business that I can depend on. I would highly recommend to everyone I know. Thank you for being the caring business that I can depend on. More
Great rapport with mechanic, very friendly, had an issue with the address on google, drove to the wrong place and had to go to the new place based off a sign so I was little late to appointment. It was clea with the address on google, drove to the wrong place and had to go to the new place based off a sign so I was little late to appointment. It was clean place, but car still has same unsafe issue that is from a recall from the company. More
The quality of the actual work done to my vehicle has always been great. The quality of the customer service I have and continue to receive is disappointing at best. On multiple occasions I am told I w always been great. The quality of the customer service I have and continue to receive is disappointing at best. On multiple occasions I am told I will receive a call with an update to quite expensive warranty claims on my vehicle, only to never receive a call, text, or email from anyone. No matter how many voicemails and texts are left, there is never any communication. But when it comes time for me to schedule a regular maintenence visit, it's like an entire different world. I get calls and texts about my appointment and text updates on my vehicle. It'd be nice to actually have some communication during a time where a very expensive vehicle repair is looming over my head and not just when there's quick fast money to be made during a service visit. More
Danielle was exceptional and wait time was good . Really appreciated getting my car washed too. Really appreciated getting my car washed too. More
Clean, comfortable facility. Professional service writers with excellent product knowledge and good customer skills. Winner Professional service writers with excellent product knowledge and good customer skills. Winner More
Easy to get an appointment, easy onsite, kept me apprised of status throughout the process. Great atmosphere. of status throughout the process. Great atmosphere. More
Very quick, Harold was very knowledgeable and made my purchase as smooth as possible! I have recommended many people to him! Harold is a great sales rep! Has a real passion in what he does! purchase as smooth as possible! I have recommended many people to him! Harold is a great sales rep! Has a real passion in what he does! More
I gave this review 2 star because it was a long wait time and my service was not done right the first time. I had to bring my vehicle in a second time to have the same service done. It’s just a constant prob and my service was not done right the first time. I had to bring my vehicle in a second time to have the same service done. It’s just a constant problem with southern team. More
New facility is great. Personnel friendly and helpful. Service was performed in a timely manner. Personnel friendly and helpful. Service was performed in a timely manner. More
Service dept. is ripoff. $200 to tell me the problem which any bone head would have known. Then. $800 more to fix it. Did it myself in an hour. Part cost me $204. is ripoff. $200 to tell me the problem which any bone head would have known. Then. $800 more to fix it. Did it myself in an hour. Part cost me $204. I will never deal with you again. More