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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,859 Reviews

4,859 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 28, 2025

Best service in the valley. The transparency is the way that this dealership is based on. More

by DASTANCA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Very easy process. Only spent a couple hours there on two trips. One to learn about the vehicle and the second to lease the vehicle. More

by TRIPPEE1
Recommend Dealer
Yes
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melinda
January 27, 2025

I’ve had my ‘22 Hyunda Tucson in for fuel injector engine failure 3 times in 2 years. They only do a “bandaid” short term fix. Don’t feel safe driving this car. More

by tom.glaviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

I am very pleased with how clean my car is after the service. And how quickly the service was performed. Thank you More

by golfloco2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Mark was very helpful and polite. I will continue to have my car serviced at ST More

by BBLAW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The service rep, Melissa, at the desk was excellent. Very friendly and helpful answering multiple questions. Clean waiting room. More

by DANIELGRAY01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Dealership is clean, efficient, and fast for service when I have gone. Staff is helpful and informative More

by jessica_moorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The service was fast and the guy at the desk was very nice. I plan to purchase my next Subaru from them because a good service dept. Is very important. More

by sandyw539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Have to put the bolts and clips back or the job is just a bust More

by arnsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Mr.Brickner is always helpful and polite when I call . If I have to leave a message it's not long till he returns my call . Everyone I talk to to or just see in passing are polite and have a smile on there More

by SLIGHSPIKESLY42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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