Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

This location is always very clean and the people who work there are very nice and knowledgeable. I have never had a bad experience here. work there are very nice and knowledgeable. I have never had a bad experience here. More

I had to leave 4 messages to get an appointment and in the meantime by inspection ran out. No one called when my car was complete. I went to the lot, picked it up and never spoke to anyone. No one has cal the meantime by inspection ran out. No one called when my car was complete. I went to the lot, picked it up and never spoke to anyone. No one has called me about parts that were ordered for my horn( I seen they ordered parts from the invoice they left in my car seat) or even to just ask if I’m the person that drove off in my car. I’m highly disappointed in the consumer service. More

The folks who work at the service desk are very nice, which is the only thing that saved this review from being a 1 star. I have called multiple (dozens of) times for two different issues in the last 2 m which is the only thing that saved this review from being a 1 star. I have called multiple (dozens of) times for two different issues in the last 2 months and been transferred to a phone that always goes to voice mail and I NEVER received a call back. Ever since Southern Team took over First Team I have lost all respect for this dealership. One lady who answer the phone to direct my call was very rude the last time I called xxxxxxxx about her job and how she had answered over a hundred phone calls already that morning. I’m at the point that I’m ready to sell my Subaru and get back into a Toyota. More

I missed the friendly faces and explanations I came to trust over the past eight years with First Team. No one reviewed my service with me or retrieved my car for me. A phone conversation I overheard seem trust over the past eight years with First Team. No one reviewed my service with me or retrieved my car for me. A phone conversation I overheard seemed less than courteous with someone calling to inquire about the status of their car. Overall, I hope the staff was just having a bad day and this isn't a sign of who will be working and how things will be handled under the new ownership. More

It is a pleasure to have my car serviced by Southern Team. I know my Subaru is always in good hands. Their service is outstanding as there is no long wait. Arriving at the scheduled time and then my Team. I know my Subaru is always in good hands. Their service is outstanding as there is no long wait. Arriving at the scheduled time and then my car is taken for its' "Check up". I had a question and your representative answered it immediately. Much appreciated. Always friendly service with a smile. I highly recommend Southern Team!! More

This is my 4th Nissan From First Team and the Service has always be top of the line. They are quick and do the job right. always be top of the line. They are quick and do the job right. More

They are very pleasant to deal with! It’s nice to have snacks in the waiting room snacks in the waiting room More

Fantastic customer service, excellent tech work, provides valuable information about your vehicle. Waiting time is minimal and coffee/water is available to waiting customers. Nice fish tank in corner for chi valuable information about your vehicle. Waiting time is minimal and coffee/water is available to waiting customers. Nice fish tank in corner for children to see. More

Excellent service from Grayson Wade. Great at explaining my vehicle issue and gave a loaner when vehicle wasn’t serviced before closing. my vehicle issue and gave a loaner when vehicle wasn’t serviced before closing. More

My experience is always very good when I take my vehicle in for service to be done. in for service to be done. More