Back

Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,225 Reviews

5,225 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Sort by
January 26, 2025

Mark was very helpful and polite. I will continue to have my car serviced at ST More

by BBLAW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The service rep, Melissa, at the desk was excellent. Very friendly and helpful answering multiple questions. Clean waiting room. More

by DANIELGRAY01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Dealership is clean, efficient, and fast for service when I have gone. Staff is helpful and informative More

by jessica_moorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The service was fast and the guy at the desk was very nice. I plan to purchase my next Subaru from them because a good service dept. Is very important. More

by sandyw539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Have to put the bolts and clips back or the job is just a bust More

by arnsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Mr.Brickner is always helpful and polite when I call . If I have to leave a message it's not long till he returns my call . Everyone I talk to to or just see in passing are polite and have a smile on there More

by SLIGHSPIKESLY42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

There great always done on time and everyone is great and friendly. No problem with getting an appointment the online scheduling worked great Tha ks More

by Shon thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Shaw
January 24, 2025

Prompt service and repairs when they are needed. They return my phone calls. They explain the charges and repairs or services that have been provided and provide a written summary. More

by ROCKINDOCFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Jennifer was friendly and helpful and she explained everything that was gonna be done on my vehicle. More

by ksmauldon10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

I liked that my mechanic called to inform me of a couple of things that should be done while it was in for service . The drop off was easy and every one was nice and informative. Thank you. More

by Dearl Fraze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
48
...