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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,227 Reviews

5,227 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 31, 2025

Great service with Mike. The heavy set girl always has an attitude when dealing with her try not to use her. More

by audreypoin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Service is awesome but I did not get a car wash this time. Perhaps due to the cold weather? Mark was professional and cordial. Thank you Mark! More

by Prwms1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 30, 2025

Out standing service. Worked me in with tire loosing air. Trouble with TPI varing on my tires. Put o a new tire due to a nail and fixed valce steam on front left as well More

by VSHUNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 30, 2025

Very pleasant and straightforward process of vehicle maintenance. Love the advanced scheduling of service; this makes planning ahead pain free. More

by joelbower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Melissa is amazing. Breath of fresh air when dealing with stressful situation. Appreciate her and my mechanic honesty. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Every time I go to the dealership I am greeted with respect and honesty. They always meet or exceed my expectations with the service More

by jforbes836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Very nice people to deal with probably deal with them again Very friendly very understanding More

by sandyrorrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Great service and staff! Love that Subaru dealership is pet friendly too! Nice waiting area and restrooms. More

by MELROSEPARK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Customers are treated with respect, kindness and care. You always have the feeling that your car is being well taken care of and you feel safe driving after your visit. More

by MNRDAIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Worst customer service I’ve ever seen. The women at the service desk are always rude and hateful every time. Both of them. Been dealing with them for over and year and they’ve been like t More

by kwalters323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
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