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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,235 Reviews

5,235 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 13, 2023

Fantastic service. The nicest people. Great communication! Loved the extra attention like offering to wash the car before I picked it up. More

by TRAVERS.VA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 13, 2023

We were very satisfied with our purchase and the people who we worked with. I would recommend them. More

by RBOMBERII
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Burke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Waskey
Jan 13, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 12, 2023

The dealership is very efficient and professional in service delivery. Jeff Pierce has been very helpful and always ready to answer any questions I have. More

by emacharia35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 12, 2023

Friendly staff, timely and accurate service, favorable cost, easy to schedule, very good waiting area until the service was complete. More

by teagleva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 12, 2023

An outstanding purchase experience; consultant Wayne Lewis was great! Would recommend highly though, that the timeliness of the transition from sales to finance be improved!!! More

by dselwell78
Recommend Dealer
Yes
Employees Worked With
Wayne Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 12, 2023

Excellent customer service, very timely work, comfortable waiting area, work done/needed expertly explained. I love this dealership and its service and can’t imagine purchasing a vehicle from anyone else More

by FLIPPENSCREEKFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Jan 12, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 11, 2023

Great to work with, fast and friendly service. Very pleased with the service I've received. More

by shraderkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 11, 2023

The waiting area was very nice and comfortable and included a TV, and complimentary tea, coffee and hot chocolate. More

by GPBRINKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 11, 2023

Great Service! Explained everything thoroughly including time involved for service needed. Everyone was courteous and friendly. More

by KYM.WIEDERHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 11, 2023

Harold Woody knows how to provide customer service. The new phone system I am not impressed with. More

by steven.billings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and will be here for any needs you should have in the future.

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