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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,235 Reviews
Call Service Center (540) 362-4800

5,235 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 21, 2023

We have purchased three Subarus at this dealership since 2005 and have had most if not all of our vehicle servicing performed here. More

by Donald Jakob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the names of the people we have dealt with other than Eric Horn, who has always done an outstanding job.
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Jan 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 20, 2023

My car service started on schedule and was finished in a timely manner. Suggestion for new tires were within future sale times. More

by CARYL.ZARONIKOS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

January 20, 2023

The salesman was knowledgeable and very friendly. It was a very pleasant experience and financing was quick and professional. More

by ftpappys
Recommend Dealer
Yes
Employees Worked With
Bill Roy
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Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 20, 2023

SERVICE WAS GREAT AS IT ALWAYS IS. .I ALWAYS WAIT ON MY VEHICLE. I ENJOY THE ATMOSPHERE OF THE DEALERSHIP. THEY KNOW MY NAME WHEN I COME IN.VERY FRIENDLY,VERY EFFICIENT. More

by MARYMORAN972
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 20, 2023

The best service in town ! Eric, Mark and Melissa will go above and beyond to help solve the problem. More

by TCANDED2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
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Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 20, 2023

Satisfied with explaining situation and promise to correct and test and follow up with concern. More

by MARVINJNS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 27, 2023 -

MARVINJNS51 responded

Excellent auto dealership, and very cooperative m.

May 27, 2023 -

MARVINJNS51 responded

If dealership doesn’t have what you want, they will get it.

January 20, 2023

Mike very competent and knowledgeable seeming. The cost (900+$) for services, however, knocked me over. Couldnt believe. Guess inflation is a factor--half of cost was labor. More

by hairymustard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

January 20, 2023

Great attention to detai in service on our car. Careful management of warranty advantages. Comfortable waiting room. More

by BLANAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Straley
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Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 20, 2023

Excellent at making/changing appointments and staying on schedule and always fixing problems. Thank you! More

by AMOSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New employee
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Jan 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Jun 18, 2024 -

AMOSER responded

I am leaving my review of a recent Subaru purchase here because the text version sent to was not working properly. Everyone was professional, informative, and respectful. They took the time to listen to my questions and framed the answers for my needs. I did not feel hurried or spoken down to, rather, as if each part of the information I asked for was important enough to warrant full and thoughtful attention. I will recommend Mel Dobbs to others. He truly knows the car and takes the time to provide specific, detailed, directed answers to individual customers.

January 20, 2023

Ben was a very friendly and knowledgeable salesman. Most importantly he was not pushy. Keith was very helpful too. More

by LUV2TEACHPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jan 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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