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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,247 Reviews

5,247 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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February 03, 2023

I always receive consistently quality work on my vehicle. Nissan service department is top notch! More

by GSANDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 02, 2023

The personnel checking in and out is excellent. Waiting room ok, but a few snacks with coffee while waiting would be very welcomed!! More

by LANONNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
Feb 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 02, 2023

Always happy with my service experience with Mike White and his team. I always brag to my colleagues about the quality work and support from Mike. Awesome job on my new window vents. You people ROCK... More

by GROME711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Reynolds
Feb 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 01, 2023

Everyone is always helpful and knowledgeable about my Subaru Forrester. Always easy to work with More

by MUMSY52
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 01, 2023

Customer service very friendly and knowledgeable. Service center neat and clean. Very time efficient quality service More

by CYNSTEELERSFN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 01, 2023

If you're looking for a vehicle, I highly recommend Southern Team Nissan of Roanoke. Everyone was friendly, courteous and knowledgeable. I couldn't have asked for a better experience. More

by Heather
Recommend Dealer
Yes
Employees Worked With
Anthony Reynolds
Feb 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 01, 2023

Service was awesome! Customer Service was GREAT with each encounter from the service representative to the driver of the transportation van. I will be back!!! More

by SHATAQUAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 01, 2023

Customer service was attentive, friendly and thorough. Wait was as expected. This is a great service department compared with other dealers I have been to. More

by jshaver4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 01, 2023

They do an excellent job of covering the bases and getting you in and out on time. Wouldn't go to any other dealer for my purchases and service. Have bought six Subarus and three VWs from this dealer More

by MWEAVER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 31, 2023

I was in and out pretty quickly. Customer service rep was very nice and kept me informed More

by AUNTEEP
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her name sorry
Jan 31, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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