Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,301 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Good people to deal with. Quick service , very nice and helpful.Will be back soon. Quick service , very nice and helpful.Will be back soon. More
The service Dept. replaced a so called brake light that was out without contacting me first and then tried to charge for a service I did not request. Oldest trick in replaced a so called brake light that was out without contacting me first and then tried to charge for a service I did not request. Oldest trick in the book just to charge the customer an additional cost. I assume Hyundai thought I would pay the cost and go on with it. Sorry you picked the wrong gal. So the next time you try to pull this trick find someone a little more gullible, a little more green and won't cause a scene. I have been dealing with this dealership since 2015 and not once have I ever had this situation arise. They have always been kind and helpful. This time not so much. As they say one bad apple can spoil the whole bunch so my advice is to give this man more training on customer service, take him away from the service desk and put him on the phone in another location. Putting him at the service desk with headphones and on the phone he was helping noone who walked in the door needing service. More
I had my car inspected. Pretty straightforward. Service desk person was pleasant. I appreciate the free inspections Pretty straightforward. Service desk person was pleasant. I appreciate the free inspections More
They were very good and seemed to care about me and paid attention to my issues with my car attention to my issues with my car More
Excellent service as almost all the time. A long time customer and they look out for me concerning my warranty and for safe driving. They are the reason I have stayed with Hyundai (Southern A long time customer and they look out for me concerning my warranty and for safe driving. They are the reason I have stayed with Hyundai (Southern Team) for another car. They have added something else that makes my waiting worth it - Excellent Hot Chocolate! More
I’m very pleased with the service and promptness, I would definitely recommend this dealership definitely recommend this dealership More
Very good! Work done right and on time, cost was acceptable, wonder when service includes car wash? Work done right and on time, cost was acceptable, wonder when service includes car wash? More
Fourth time someone hit my car. Hyundai Service has taken care of each repair. The repairs were done well and everyone there is friendly and so good to work with. Hyundai Service has taken care of each repair. The repairs were done well and everyone there is friendly and so good to work with. More
The dealership was clean well staffed and everyone was helpful and professional. Overall a solid experience. helpful and professional. Overall a solid experience. More
The friendliness of the staff is noticed right off at first and that is a welcomed relief. They were prompt in waiting on me, had paper work ready for me to sign, and within a fairly short time they wer first and that is a welcomed relief. They were prompt in waiting on me, had paper work ready for me to sign, and within a fairly short time they were calling me to the counter, for my car was ready. Great service, Good staff to work with. Overall experenice was great. More