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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,015 Reviews

4,015 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 08, 2022

Service is quick and the staff is so lovely! Comfortable waiting area and great prices as well More

by kacyjspence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
May 10, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 07, 2022

In and out quickly with a free state safety inspection…thanks got to the golf course on time ! More

by BGEORGE1A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 07, 2022

The service department always takes care of my Forester and always gives me the best prices available. I wouldn't trust my Subaru to any other service company. More

by SPIKEFLASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
May 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 07, 2022

I think the prices should be evaluated and adjusted. Some items are higher than local auto parts stores or online retailers More

by KDAVISON88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 06, 2022

On time and efficient. Friendly and the coffee is good. Guess are always professional. Thanks More

by JONEB1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 06, 2022

Mostly positive experience; took almost 2 hours for one hour oil change and they tried to talk me into more service. The very next week after traveling 1400 miles I had to place another quart of oil in car More

by tghscotia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Without your information, we are unable to assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 06, 2022

Great service! Very happy with the prompt way my vehicle was ready! Happy with the wash of my truck! More

by INTTOY18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 05, 2022

Excellent customer service! ! Dependable work. Never tries to perform service that isn't needed. Definitely 5 stars More

by cmurray5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 05, 2022

Highly over priced. I was not informed about $69 in shop supply fees. Never again will I go there. The part had to be purchased at O'riellys because no Nissan warehouse More

by NSPEON98SCX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Woman's name not listed
May 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Without your information, we are unable to assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 05, 2022 -

NSPEON98SCX responded

Robert VanDoren 2015 Nissan Titan Window Regulator was bad. Laborer was about $500. Ridiculous !!!

May 05, 2022

Very nice salesman try to help me thank you to him and finance team again thank you so much More

by SOPHIETRUONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hardin
May 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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