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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,016 Reviews

4,016 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 19, 2022

I always have a pleasant experience here. The people are nice, they’re timely, and I feel like the prices are reasonable. I love that they also do a point inspection and spray down your vehic More

by BLUE_CUTIEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 19, 2022

Quick service and friendly service rep, who went back to get all paperwork when it didn’t show up originally! More

by MIKESLY11_2
Recommend Dealer
Yes
Employees Worked With
Eric
May 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 19, 2022

Always a great experience, fixed all of my issues Pronto. My 2nd Subaru Outback...love it. More

by LADYZ1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 19, 2022

They go above and beyond their responsibility to make sure the customer is taken care of. More

by mom32799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio Doregos took care of everything for me.
May 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 18, 2022

Best service center I have ever experienced. Staff goes over the top every time I am there! Fast service and honest service! More

by megan.byrd
Customer Service
Recommend Dealer
Yes
Employees Worked With
Grayson Wade
May 18, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 18, 2022

I only take my Titan to Southern Team for guaranteed great, friendly and dependable service! More

by JCANADA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele
May 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 17, 2022

Best dealership and service i've ever had. Mark answered all my questions (as usual), plus connected my new phone to StarLink for me. More

by CUZ2ELLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 17, 2022

Won’t have to return and that is a plus for me. I would rather pay than sit through that again. More

by ahl4lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Baker
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 17, 2022 -

ahl4lisa responded

I do not appreciate the phone call to my spouse about the less than perfect review I gave. Yes. I was early. I have to drive from Clifton Forge. I made no mention of the wait. I was actually impressed that the vehicle was serviced early. You might want to invest in handicap seating. You might want to ask rude customers playing Free Bird over and over to please respect other customers instead of spouting their political views.

May 17, 2022

Fast service, and I even had a Saturday appointment to get my car serviced. It is a great service for those people working all week! More

by Birdman88M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
May 17, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 16, 2022

Service was done timely and the customer rep shared recommendations without pressuring me to purchase those services. More

by MIKECAR14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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