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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,011 Reviews

4,011 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 29, 2022

I love this dealer, if I’m going to get another car I will s always trust southern team. Best service you can get all the time. They all valued your business. More

by TINA_LUC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 29, 2022

Answered all my questions and inquiries politely. Gave great customer service. Very friendly and courteous. More

by 1BLESSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 26, 2022

Easy to make appointment. Had oil changed and noise coming from front left wheel checked out. Two hours later, I was told the noise was coming from my brake calipers. They wa More

by IGUIDE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Baker
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 25, 2022

The car got fixed but only after it was towed in and I tried calling to get in sooner but was told could not get in any sooner. Tow bill was not reimbursed. For my next car purchase I will be going else More

by TBRUMMITT97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Adams
May 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 25, 2022

Each person I encounter there is very nice, courteous, and they do good work there! More

by PATTYPOO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
May 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 25, 2022

Very professional, friendly and helpful. Always go above and beyond to make sure everything you need for your auto is done. More

by KCHA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 25, 2022

I received prompt service. Making an appointment was hassle free. The staff were very friendly and helpful. Also they washed my car which is great ! More

by seapage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry ,I do not remember names.
May 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 24, 2022

Loaner car has never been offered to me and if they had that option then it would be a 5 star from me. More

by patrick77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
May 24, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 24, 2022

Exceptional service time and time again. Would definitely recommend them to others. So happy I bought my car from them. Thanks for your hard work! More

by SFORZAMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 24, 2022

THE LOGISTICS OF THE SERVICE PEOCEDURE ARE WELL THOUGHT OUT FROM DRIVING THE CAR IN TO DRIVING IT AWAY. WAITING ROOM IS VERY CLEAN AND COMFORTABLE WITH GOOD COFFEE. SERVICE HAS ALWAYS BEEN COMPLETED ON TI More

by JAKESPIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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