Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
4,011 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
I love this dealer, if I’m going to get another car I will s always trust southern team. Best service you can get all the time. They all valued your business. will s always trust southern team. Best service you can get all the time. They all valued your business. More
Answered all my questions and inquiries politely. Gave great customer service. Very friendly and courteous. Gave great customer service. Very friendly and courteous. More
Easy to make appointment. Had oil changed and noise coming from front left wheel checked out. Two hours later, I was told the noise was coming from my brake calipers. They wa Had oil changed and noise coming from front left wheel checked out. Two hours later, I was told the noise was coming from my brake calipers. They wanted to charge me $475 for new brakes and to lube/adjust the calipers. Not replace the calipers! Since I have a warranty on this car, I showed the warranty information to, I believe, Mark was his name. Mark said my warranty would not cover this repair. I called the warranty company while in the waiting area. Yes, they will cover this work. After telling Mark the job would be covered, he advised he would get an estimate together and call the warranty company the next day. Even though there was an estimate in my hand. Mark advised, he had to put another estimate together designating all new parts, like the rotors. Hmmmm... This all took place a week ago and I have still haven't received a call from Mark or Southern Team. Hmmmm... More
The car got fixed but only after it was towed in and I tried calling to get in sooner but was told could not get in any sooner. Tow bill was not reimbursed. For my next car purchase I will be going else tried calling to get in sooner but was told could not get in any sooner. Tow bill was not reimbursed. For my next car purchase I will be going elsewhere. More
Each person I encounter there is very nice, courteous, and they do good work there! and they do good work there! More
Very professional, friendly and helpful. Always go above and beyond to make sure everything you need for your auto is done. Always go above and beyond to make sure everything you need for your auto is done. More
I received prompt service. Making an appointment was hassle free. The staff were very friendly and helpful. Also they washed my car which is great ! Making an appointment was hassle free. The staff were very friendly and helpful. Also they washed my car which is great ! More
Loaner car has never been offered to me and if they had that option then it would be a 5 star from me. that option then it would be a 5 star from me. More
Exceptional service time and time again. Would definitely recommend them to others. So happy I bought my car from them. Thanks for your hard work! Would definitely recommend them to others. So happy I bought my car from them. Thanks for your hard work! More
THE LOGISTICS OF THE SERVICE PEOCEDURE ARE WELL THOUGHT OUT FROM DRIVING THE CAR IN TO DRIVING IT AWAY. WAITING ROOM IS VERY CLEAN AND COMFORTABLE WITH GOOD COFFEE. SERVICE HAS ALWAYS BEEN COMPLETED ON TI OUT FROM DRIVING THE CAR IN TO DRIVING IT AWAY. WAITING ROOM IS VERY CLEAN AND COMFORTABLE WITH GOOD COFFEE. SERVICE HAS ALWAYS BEEN COMPLETED ON TIME, AND DONE WELL THUS FAR. PRICES ARE WITHIN REASON FOR A DEALER AND WORTH THE PEACE OF MIND EARNED FROM MY PAST EXPERIENCE THERE. IF I HAVE A QUESTION, I GET A SATISFACTORY ANSWER. More