Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Took care of changing the oil and did the state inspection on time.Thank you so much. inspection on time.Thank you so much. More

I’m always confident that I will have a great experience at my service appointment. at my service appointment. More

As always, I was completely satisfied. It’s the second BW that I have purchased from this dealer, and I have always had them serviced there. Everyone is professional and friendly. It’s the second BW that I have purchased from this dealer, and I have always had them serviced there. Everyone is professional and friendly. More

I didn’t have a car for over a week and I went to see if my car was finished. The second time I went to check if my car was finished it was but I had not received a call. I was charged over 700.00. The next my car was finished. The second time I went to check if my car was finished it was but I had not received a call. I was charged over 700.00. The next day my check engine light was back on. I called and left a voicemail. Someone reached out to me two days later. He told me to drop it back off the only problem with that is I knew I would be with out transportation again. I don’t think I would be able to pay the bill if I can’t get to and from work More

Always have a great visit with great mechanics and very friendly service all the way around. friendly service all the way around. More

Everyone was very friendly and welcoming. I loved the shuttle service to the mall to pass some time. Loving my car with the paint coating and interior protectant the service department put on I loved the shuttle service to the mall to pass some time. Loving my car with the paint coating and interior protectant the service department put on. More

In every way Southern Team in Roanoke VA meets customer needs. Customers are not kept waiting while having a Subaru serviced. The waiting room is clean and comfortable. Oil changes and car washes are free needs. Customers are not kept waiting while having a Subaru serviced. The waiting room is clean and comfortable. Oil changes and car washes are free for life if you buy your vehicle there. Service staff really care, and the service is top notch! More

I love this dealer, if I’m going to get another car I will s always trust southern team. Best service you can get all the time. They all valued your business. will s always trust southern team. Best service you can get all the time. They all valued your business. More

Answered all my questions and inquiries politely. Gave great customer service. Very friendly and courteous. Gave great customer service. Very friendly and courteous. More

Easy to make appointment. Had oil changed and noise coming from front left wheel checked out. Two hours later, I was told the noise was coming from my brake calipers. They wa Had oil changed and noise coming from front left wheel checked out. Two hours later, I was told the noise was coming from my brake calipers. They wanted to charge me $475 for new brakes and to lube/adjust the calipers. Not replace the calipers! Since I have a warranty on this car, I showed the warranty information to, I believe, Mark was his name. Mark said my warranty would not cover this repair. I called the warranty company while in the waiting area. Yes, they will cover this work. After telling Mark the job would be covered, he advised he would get an estimate together and call the warranty company the next day. Even though there was an estimate in my hand. Mark advised, he had to put another estimate together designating all new parts, like the rotors. Hmmmm... This all took place a week ago and I have still haven't received a call from Mark or Southern Team. Hmmmm... More