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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,007 Reviews

4,007 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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June 08, 2022

I always love getting my car serviced here. They are very respectful and prompt on their service! More

by BHOLLAND29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 08, 2022

Dropped car off night before for 9:00 appt. Requested completion by 1:00 for oil chg and state inspection. At 3:00 I still had not heard and had to call. Finally got the car at 4:00. What good More

by MJCOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know employee name
Jun 08, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 07, 2022

Completely satisfied with my service. Everything was timely and professional. Thank you to the team for excellent service. More

by JOHNSON5463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 07, 2022

Grayson had to work me in for the day and as always I was very satisfied with the way I was treated and the service I received More

by BALRAWASHDEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grayson was really nice
Jun 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 07, 2022

Very good and friendly service, quick and easy. I like especially working with Grayson. Also appreciate the car wash services. More

by APOSTOLOU4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Lewis.in sales.
Jun 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 06, 2022

I love this place got my first car and they were very good with helping me and all my oil changes are free my inspection are free everyone’s very nice It’s a clean fresh environment they get you in and o More

by LAVERNEBECKS42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2022

Southern Team Subaru has been providing excellent service to maintain my car since I moved to Roanoke. Thank you, Southern Team!!!! More

by Tjaffe4010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 06, 2022

The problem was not fixed with our car. When I went back to question it I was told “that’s the best I can get it” we have since taken it to a different VW dealer/service center who is worki More

by JESSIKA_CRANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Woody
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you, Jessika. We have shared your feedback with our service leaders who will ensure your satisfaction. Enjoy your day.

June 06, 2022

I have always found them to be very friendly and my servicing is always on time when I am waiting. I'm never dissapointed!! More

by DBBJOH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 05, 2022

Best dealership I’ve ever dealt with. All dealerships should take notice. I’ll definitely be back. More

by jmanning44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
Jun 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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