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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
4,391 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,391 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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December 13, 2022
Fast and friendly! Couldn't have asked for more. The service dept was booked solid but I was told to just come on in and they would fit me in which is exactly what they Couldn't have asked for more. The service dept was booked solid but I was told to just come on in and they would fit me in which is exactly what they did! Thanks!! More
by Ariel
Verified CustomerEmployees Worked With
December 12, 2022
I like that you can drive up and drop the car off for service and immediately go to a comfortably waiting area. The extras that are available in the waiting area are another perk! 😁 Thanks for caring a service and immediately go to a comfortably waiting area. The extras that are available in the waiting area are another perk! 😁 Thanks for caring about those who by your product and use your services. More
by MSADT2012
Employees Worked With
I don’t remember the name
December 12, 2022
Always thorough and professional regardless of which person I deal with. They also keep me updated during repairs... that's important! person I deal with. They also keep me updated during repairs... that's important! More
by PAPPYNBOOG
Employees Worked With
December 10, 2022
Two things really soured my reaction to my visit to Southern Team recently. I had taken my Subaru Crosstrek in for its 90,000 mile checkup. And the bill was SKY HIGH. $349!!! I got the 60,000 mile s Southern Team recently. I had taken my Subaru Crosstrek in for its 90,000 mile checkup. And the bill was SKY HIGH. $349!!! I got the 60,000 mile service probably in March 2020 (the first day of pandemic hard shutdown), and the bill was as I remember it, only $ 240! I knew that it would be higher now. But over 40% higher!! Labor alone was a colossal $ 197!! Then my service advisor notified me that two bulbs needed to be replaced. I said, "How about tossing them in for free?" No can do, one is difficult to get at. So I said not to fix them. Just two days ago I took the Crosstrek to a local repair shop, they checked out all the lights completely, and ONLY ONE needed fixing!! They fixed it ..... FOR TEN DOLLARS!!! More
by DSGRIGGS6
Employees Worked With
Sam Williams of Service Dept
December 09, 2022
Service advisors won’t help with getting the vehicle fixed. Very disappointed with Subaru standards. fixed. Very disappointed with Subaru standards. More
by MELANIEPBOWLES
Employees Worked With
December 09, 2022
Awesome service - couldn't get in at Nissan but Hyundai worked me in. Thanksandlll and Merry Christmas! worked me in. Thanksandlll and Merry Christmas! More
by MILLER.ANITAT
Employees Worked With
December 08, 2022
Harold Woody is always very helpful and accommodating. He returns calls and makes sure that whatever problem we have gets fixed as soon as possible. He returns calls and makes sure that whatever problem we have gets fixed as soon as possible. More
by ALEMANNE
Employees Worked With
December 08, 2022
You have great and considerate employees, unfortunately the wait time was much too long for us. the wait time was much too long for us. More
by SCICHOWSKI
December 08, 2022
The service department team is exceptional and I appreciated the care they gave me and my vehicle. appreciated the care they gave me and my vehicle. More
by VTINGLE
