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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,391 Reviews
Call Service Center (540) 362-4800

4,391 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 15, 2022

Staff was courteous and knowledgeable about the vehicle. Very forthcoming on the price and any extra fees. More

by Happyowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Weddle, Duane Yuhas
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Dec 15, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again so soon!

December 15, 2022

Collision center has terrible communication & was not aware car was finished until went there in person. More

by VICKWHTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonja Garlick
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Dec 15, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 15, 2022

Great to work with. Service department is one of the best I have had the pleasure to work with. More

by RBLESTER1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 15, 2022

Great service! ! No issues this visit was for state inspection and air in the tires. More

by carolynedelstein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for the positive feedback, Carolyn!

December 15, 2022

Very courteous and fast service and very polite. And they are very well informed and trained More

by hpreach4him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
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Dec 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 15, 2022

The salespeople are polite but I feel like it's just a typical dealership who will find ways to take your money whenever they can. More

by Zac
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you. Let us know more specific information that brought you towards that conclusion so we can better the experience.

December 15, 2022

Service was very nice. Really enjoyed the experience. Overall better than I anticipated. Love the vehicle More

by Dmanbowie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis, Mark Hardin
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Dec 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 14, 2022

Maria is rude. She interrupted my conversation and ignored verbal prompt. That lead to yelling match More

by AVA_COLES
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
Report | Print
Dec 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention, Ava. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

December 13, 2022

Great staff that we trust to provide service for our Tucson. You can drop it off or wait on it in their comfortable facility. More

by wfhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
Report | Print
Dec 13, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 13, 2022

I was told by service team that I needed a back windshield wiper in order to pass inspection???? Really that a new one, not right at all went to my own mechanic and they passed me just fine, withou More

by ENERGIZERTJFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com. We hope to hear back from you soon.

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