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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,391 Reviews

4,391 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 20, 2022

Not the Subaru service center power steering went out in my forester wanted 2500.00 to fix it and took it some were else and that wasn’t the problem More

by SANDIBROUGHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who waited on me at Subaru
Dec 20, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you, Sandi. Your feedback has been provided to the team and they will be following up with you directly to help you.

December 20, 2022

Wayne is amazing, would not have bought my new Elantra if he hadn't been so accommodating. More

by mduncan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 19, 2022

Everyone in this location is so friendly and helpful. I would definitely recommend them to others and consider another VW in future purchases More

by LTAWNEY95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 18, 2022

Always professional, thorough, excellent service, very personable. Personnel are Helpful and easy to talk with More

by rjcamen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember his name, I'm sorry
Dec 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 17, 2022

Easy to deal with, drop off my VW Jetta and it was ready when they said it would be. Pick up was smooth even through they had computer issues. More

by FURCRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 17, 2022

I really enjoy all of the people at Southern Team. The service associates are always professional and knowledgeable. More

by EHORN820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Dec 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 17, 2022

I had a wonderful experience at this car dealership when having my car serviced.Staff was very polite and courteous when I first arrived looked as if was going to be a long one but turned out not to be at a More

by GMALAMAR38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't think of name that waited on me but the date was 12/7/21
Dec 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 17, 2022

The service department are so helpful and friendly. The best service center in Roanoke, Va. More

by VRAGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 16, 2022

They got me in and did not last long. Very good!!! Thanks very much again. More

by BRIZ0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams, Did very good!!!
Dec 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 16, 2022

The report I received at my check out said my tires were set to 35lbs and when I checked them they were 28 and 29. I am very concerned that the other items were not Don. Also I had an appointment at 10:00 a More

by honness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
Dec 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com. We hope to hear back from you soon.

Dec 16, 2022 -

honness responded

David Honness 3044 Merino Drive Roanoke Va 24018 2019 Subaru Crosstrek

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