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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,008 Reviews

4,008 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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July 07, 2022

Always pleased w/the VW service dept. and their excellent service advisor, Mr. Woody. Needed new windshield wiper blades and the price for OEM VW blades w/install was very fair and reason More

by BILLKERENYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 06, 2022

Very professional service advisors. Customer focused service dept. Scheduling is easy and reasonably prompt. Pricing is reasonable. More

by terrylmcmahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 06, 2022

The scheduled work was completed in a timely fashion. Seating/wait area is good. Still need to have coffee machine located there. More

by jwfitzwater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 06, 2022

Good to work with Mike White, very helpful and knowledgeable. He's an assent to your team. Sometimes I don't like the news he gives me but he is always willing to listen to my side. Thanks More

by ROBTEESIT
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 04, 2022

I think when you. Bring your car in a 500 dollar bill is not appropriate!is if you feel it Needs something that should be included on anther visit. This is the very More

by LARRY2TRACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Waskey
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 04, 2022

Employees are almost always pleasant, which really helps the visit and service experience. I value that the, although crowded and not covid safe, waiting area has coffee and a TV( looks like somebody ate a More

by gloriaelliott24018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Newer employee at service desk. Sam
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 01, 2022

Always a pleasant experience when I go in for service. Customer service is always above and beyond and super friendly. More

by casslynnlochner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Adams
Jul 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 01, 2022

I have the car service for many year and feel staff are very Helpful and friendly. The waiting room is nice and the coffee is nice too. More

by Edmond Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 30, 2022

We have purchased 4 cars from this dealership because we know that they will stand behind their guarantees and do whatever it takes to make the customer feel appreciated, comfortable and confident in their More

by MONICA.SARGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Jun 30, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Jun 30, 2022 -

MONICA.SARGENT responded

We will drive each of our cars until the wheels fall off and then we will be back again for another great deal and purchasing experience! Two thumbs up!!!

June 29, 2022

Service was performed in a timely manner per request. The waiting area was clean and the staff courteous. More

by AJINGRAM46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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