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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,391 Reviews

4,391 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 22, 2022

Great service! It was easy to schedule and reschedule appointments. Very knowledgeable staff. Thank you More

by sabanovicelvir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 21, 2022

The young lady who checked me in at the service department was very friendly, and professional. She went out of her way to answer my questions. Awesome job everyone, thanks so much! More

by rocssinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 21, 2022

They are very easy to deal with. Very professional and keep their work area very clean. More

by tuckwillerdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

December 21, 2022

Harold and Eric are super nice to deal with and service quality and customer service is always spot on. More

by serina8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Dec 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again with more positive feedback for the team! Have a great day!

December 21, 2022

Love the team here. Great people. Will be back for sure. The new girl (can't remember her name) but she was WONDERFUl and so glad she is there. Mike us great too! More

by PAIGE.L.COLLINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Waskey
Dec 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement, Paige! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 21, 2022

They found the problem with my car & was really attentive to my situation. Thank you all so much More

by dawncoles70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
Dec 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review, Dawn! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 21, 2022

All the services I went in for (oil change, filter checks, etc) were completed correctly. However, when I left and started home, I noticed that the time was off now by several hours (1:50 vs 9:20 am) More

by SASMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't see the guy I worked with - I think his name was Adam??? (middle desk)
Dec 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or responding directly to this message with the requested information. We hope to hear back from you soon.

December 21, 2022

Great service. They worked on time and perform exactly as asked. They actually did the work faster than I expected. More

by TGOLFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marsha Wirt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

December 21, 2022

Southern team Nissan has top level employees. The salesman I worked with is really first rate. He has sold me two new Nissan Frontier pick ups. He’s very personable. He knows his product thorough More

by blwescott72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 21, 2022

Friendly staff, they took my at the scheduled time and the wait wasn't long. More

by DEBORAH_DLLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the guy's name that checked my car in
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