Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
4,008 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Always pleased w/the VW service dept. and their excellent service advisor, Mr. Woody. Needed new windshield wiper blades and the price for OEM VW blades w/install was very fair and reason and their excellent service advisor, Mr. Woody. Needed new windshield wiper blades and the price for OEM VW blades w/install was very fair and reasonable. Service (State Inspection) was quickly done and the making the appointment was easy. Thank-you! More
The scheduled work was completed in a timely fashion. Seating/wait area is good. Still need to have coffee machine located there. Seating/wait area is good. Still need to have coffee machine located there. More
Good to work with Mike White, very helpful and knowledgeable. He's an assent to your team. Sometimes I don't like the news he gives me but he is always willing to listen to my side. Thanks knowledgeable. He's an assent to your team. Sometimes I don't like the news he gives me but he is always willing to listen to my side. Thanks More
I think when you. Bring your car in a 500 dollar bill is not appropriate!is if you feel it Needs something that should be included on anther visit. This is the very Bring your car in a 500 dollar bill is not appropriate!is if you feel it Needs something that should be included on anther visit. This is the very reason I went to you from Honda! They always had a 400 bill to pay. For a free oil change. More
Employees are almost always pleasant, which really helps the visit and service experience. I value that the, although crowded and not covid safe, waiting area has coffee and a TV( looks like somebody ate a the visit and service experience. I value that the, although crowded and not covid safe, waiting area has coffee and a TV( looks like somebody ate all the snacks this time around). The lifetime free oil change and free state inspection is also a motivator to continue with this dealership and it's service department. It is also commendable that the service rep explains findings to us before automatically proceeding with repairs. The courtesy car wash, well car rinse off, is also quite appreciated. I rated four instead of five stars because I continue to find the cost of Subaru parts , and some services , to be very very high. I'm trying to maintain my loyalty to Subaru service but know that there are many quality garages in my area that could provide the same services at a much lower cost More
I have the car service for many year and feel staff are very Helpful and friendly. The waiting room is nice and the coffee is nice too. very Helpful and friendly. The waiting room is nice and the coffee is nice too. More
We have purchased 4 cars from this dealership because we know that they will stand behind their guarantees and do whatever it takes to make the customer feel appreciated, comfortable and confident in their know that they will stand behind their guarantees and do whatever it takes to make the customer feel appreciated, comfortable and confident in their purchases. The dealership's repair service, maintenance services and transportation services have also be used by us over the years. We are thrilled to "ring the bell" and tell everyone that they are getting the most for our money, honesty, dependability and the feeling of being valued customers. We have always been treated like family and this is the very reason for our returning each and every time that we need a vehicle replaced. More
Service was performed in a timely manner per request. The waiting area was clean and the staff courteous. The waiting area was clean and the staff courteous. More