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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,391 Reviews

4,391 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 24, 2022

Very good experience! This has been one of the best places to have our vehicle serviced. We cannot wait to purchase another VW and be able to use the service department. More

by MKOTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 23, 2022

Perfect Professional Ithey kept my car longer than quoted One to two weeks was over three weeks More

by LYONSDEN846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Dec 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your response and will be here for any needs you should have in the future.

December 23, 2022

They are always highly efficient and accommodating. We have been very pleased with our service. More

by 4HUMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 23, 2022

Everyone was very professional and accommodating and explained everything that was done. Merry Christmas to all. More

by PLSWAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

Dec 23, 2022 -

PLSWAINE responded

You are welcome.

December 23, 2022

Everyone was courteous and professional. I appreciate the way they treated me as a new customer. More

by CORWINRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
Dec 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 23, 2022

They were quick and sufficient. They took my needs and considerations for a travel plan. More

by jh29poindexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler service mgr.
Dec 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 23, 2022

They met the requirements that I have come to expect, but I did have to wait more than two weeks to get an appointment. More

by John
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your response and will be here for any needs you should have in the future.

December 22, 2022

Always courteous and respectful of my time great service for my Subaru. We have bought cars from First Team/ Southern Team for many years and had them serviced there too. Excellect dealership. More

by robert.lutjen5328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Waskey
Dec 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you, Robert! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 22, 2022

Service was excellent as usual, but a heavy duty flashlight stashed beside the driver's seat disappeared after the visit. I had also asked for a body repair estimate but wasn't informed that the bod More

by DBEAT8
Recommend Dealer
Yes
Employees Worked With
Harold Woody
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or responding directly to this message with the requested information. We hope to hear back from you soon.

December 22, 2022

Nice comfortable wait area, beverages are there for customers, tv available to watch, reading materials available. More

by TERESATHRUSH215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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