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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,391 Reviews

4,391 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 30, 2022

NOTHING HAS BEEN FIXED. THERE ARE RATTLES AND VIBRATIONS IN THE CAR THAT NO ONE SEEMS TO HEAR WHEN THEY DRIVE WITH ME. PLEASE TAKE THE CAR FOR A FEW DAYS TO LET SOMEONE DR More

by mike@mikefrancisco.com
Recommend Dealer
Yes
Employees Worked With
MIKE ADAMS
Dec 30, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Our leaders have been notified of your feedback and will be contacting you directly to better your experience.

December 29, 2022

The staff are friendly and helpful. We had been so pleased with the service on our previous vehicle purchased there that we returned for another new vehicle from Southern Team. More

by TIMLEE560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norris Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 29, 2022

They excelled in customer service from the time I made the appointment to the completion of services. More

by kim65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 29, 2022

Everyone was very nice and worked with me in finding a car that meets our needs. Really appreciate the teams work and make us feel comfortable. More

by Angelosw10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Diaz
Dec 29, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 29, 2022

Good customer service at the Nissan dealer; performed service on my vehicle in a timely manner. Good shuttle service too. More

by RICHSCHERRER2
Recommend Dealer
Yes
Employees Worked With
Cannot remember.
Dec 29, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 28, 2022

Exceeded my expectations with helping fix my Subaru and its tires. Appreciated communication and listening to me during the process. Thank you! More

by BOLLING.CASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Horne
Dec 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 28, 2022

Service department staff is friendly and professional. Pleasant experience. Will return for future service needs. More

by WALTERS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
Dec 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again! Have a great day!

December 28, 2022

Mike has always made sure we get the work done that is needed and never tries to upsell More

by AMNK81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 28, 2022

I was Impressed with how fast I got me Kia. Had a minor problem with it after two weeks. The insurance I purchased didn't cover the cost to repair it. However, Southern Team steep in and cove More

by karennichols6559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marsha Wirt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E.B. Padgett, Mark Hardin, Mike Dickman
Dec 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 28, 2022

Instill confidence that the job will be done right. Friendly at all points. Timely service. More

by CELESTELUTJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
Dec 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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